2/10 Kötü
31 Temmuz 2022
Do not book this hotel.
When we arrived at the hotel there were half naked women coming in and out of rooms. Once we went to check in to our already paid for hotel, the hotel manager cpuld not find our reservation and then required a $80 cash only deposit. They would not give us any reciept or documentation of that transaction, but they needed it before they would give us our room key.
Once we walk into the hotel room, it was absolutely disgusting. Sheets were not washed. There was sand or dirt in the sheets. The top blanket was filthg with clumps of sticky substances along it. The tables were uncleaned and there was visible residue left on them from whoever previously stayed there. The shower barely would turn on and the bathtub was stained with yellow residue from the previous person that stayed. The floors also had clumps of dirt, bugs, and sticky residue along them.
The entire room was not cleaned. We stayed in the room for a max of 20 minutes before we went to ask the owner to get us a cleaned room. He stated he does not do that or issue refunds as it isnt his policy. However, when we purchased our reservation through hotels.com, that was no where listed in the terms and conditions when renting the room for the night. There was also nothing that indicated a requirement of a cash deposit being mandatory.
Its unacceptable to rent out rooms that havent been cleaned and then to refuse to clean it or give us a different room.
Absolutely disgusted with this experience.
Cody
Cody, 1-gecelik aile seyahati
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