ibis budget Leicester

I unfortunately got stuck in the bathroom on my visit. Luckily there was someone in the room with me, who went and got help. Otherwise I don’t know what I would have done. The lady from reception was lovely, it seemed that she was unsure on what to do in this situation and seemed a bit overwhelmed. Once she made a few calls it was confirmed that I could try to brake the door. After several smashes to the door - which I had to do in stages, I managed to kick the door through. Luckily I had my slippers on, otherwise I would have really struggled. The lady on the reception offered us free breakfast for the inconvenience and was really lovely. I then later received a knock on my door- still really unsure as to who the gentleman was. He didn’t seem comfortable talking to me and was smirking whilst talking to me. Not sure why he came as he just asked if I got stuck in the toilet. To which I told him yes. Then he asked me how and what happened. So I explained, he said sorry then left. It was a very uncomfortable situation.

Basic but affordable, clean and modern.

The staff were very helpful and friendly, we would recommend ibis to anyone. It is service with a smile

Good for the price room not to big but ok for your needs

Noisy and cold room Smell was bad on entering the room Charge extra for breakfast dedpite showing the email from hotel.com

Up visiting family for granddaughters 1st birthday. Perfect location for our needs. The staff were friendly and helpful. Bed was clean and comfy. Shower was a good size modern. Really good value for money with a good breakfast included. Only downside, could really have done with a kettle in room for hot drinks

1 st time in one of your hotels and was better than expecting, definitely would recommend and will be using again

asked for a twin room but got a weird triple room with a double bed, a single sofa bed and a bunk bed above the double (which neither of us wanted to use). I cracked my head on the bunk a couple of times (which is why i didn't choose a triple room, but didn't have time to ask if we could move. It made it very tight and there wasn't really anywhere to put our clothes and belongings. We seemed to get the 'accessible' room too

I had an early start at 5:00 so was looking for somewhere warm and clean and near to where I had to be. This fitted the bill perfectly

Service fantastic, room not clean. Dirty soap bars in the shower, duvet covers had stains and dirt on (big grease patches and black stains). Tv was broken (infrared sensor broken). Hotel in great location