This is the worst Ibis we have ever stayed in - and we have stayed in many, all kinds. This is Ibis budget ON A BUDGET. The shower and sink were inside the room, which is uncomfortable even for a couple, imagine friends! The toilet was tiny with a wafer-thin door that didn't even have a lock (not to mention that sandpaper is softer than that toilet paper!). There was nothing for you in the room besides a soap and towels, if you need a hairdryer be prepared to leave 20 euros in the reception - cash only. There was no wardrobe, just a couple of hangers on the wall. The bed was awful and the one pillow provided was as thin as its cover. To make things worse, our heating wasn't working, so we woke up in a freezer (as we are in January). This is the only time reception was slighly helpful and changed us to another room. They didn't seem to care about anything or even bother to smile at you. The area around the hotel is horrible and we felt very unsafe. We had never experienced such an unpleasant experience at Ibis and it made us lose faith in the brand.