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Hotel Zaci

3.0 star property
Hotel with outdoor pool, near Cathedral of San Gervasio

Choose dates to view prices

Located close to Casa de los Venados and Mercado Municipal, Hotel Zaci offers a warm welcome with its international cuisine restaurant, La Carreta. Enjoy the outdoor pool, unwind on the garden terrace or visit the nearby Cathedral of San Gervasio.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Free parking
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Bar

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Meeting room
  • Luggage storage
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
$44 nightly
The total price is $53
May 25 - May 26
Total with taxes and fees

Room options

View all photos for Double Room

Desk, free WiFi, bed sheets

Double Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Triple Room

Standard Triple Room | Desk, free WiFi, bed sheets

Standard Triple Room

  • 172 sq ft
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Premier Double Room

Premier Double Room | Desk, free WiFi, bed sheets

Premier Double Room

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Standard Single Room, Ensuite

Standard Single Room, Ensuite | Desk, free WiFi, bed sheets

Standard Single Room, Ensuite

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 2 Twin Beds
  • Free WiFi

Similar properties

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  • Pool
  • Free parking
  • Free WiFi
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8.2 out of 10, Very Good, 235 reviews
$39 nightly
The price is $47
May 22 - May 23
Total with taxes and fees
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About the neighborhood

Map
Calle 44 #191 x 37 y 39, Col. Centro, Valladolid, YUC, 97780

What's nearby

  • Cathedral of San Gervasio - 2 min walk - 0.2 km
  • Calzada de los Frailes - 3 min walk - 0.3 km
  • Casa de los Venados - 3 min walk - 0.3 km
  • Mercado Municipal - 3 min walk - 0.3 km
  • Cenote Zaci - 10 min walk - 0.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 108 min drive
  • Mérida International Airport (MID) - 126 min drive

Restaurants

  • ‪Casona Valladolid - ‬1 min walk
  • ‪Hosteria Del Marques - ‬4 min walk
  • ‪Marquesitas El tío Batman - ‬3 min walk
  • ‪Mesón del Marqués - ‬4 min walk
  • ‪Las Campanas - ‬2 min walk

About this property

Hotel Zaci

  • Hotel Zaci offers a fantastic location, putting you just a 5-minute walk from Cathedral of San Gervasio and Calzada de los Frailes. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Carreta, which serves international cuisine and is open for breakfast and lunch. Other highlights at this Colonial hotel include a bar/lounge, a terrace, and a garden.

At a glance

DONE

Hotel size

    • 60 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Bicycle rentals

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool
  • Banquet hall
  • Colonial architecture

Accessibility

  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Special features

Dining

La Carreta - This restaurant specializes in international cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Policies

This property does not have elevators.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard

Also known as

Hotel Zaci Valladolid

Hotel Zaci

Zaci Valladolid

Zaci

Zaci Hotel Valladolid

Hotel Zaci Hotel

Hotel Zaci Valladolid

Hotel Zaci Hotel Valladolid

Frequently asked questions

Is there a pool at Hotel Zaci?

Yes, there's an outdoor pool. Guests have pool access from 8 AM to 9 PM.

Are pets allowed at Hotel Zaci?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hotel Zaci?

Yes, there's free self parking.

What are the check-in and check-out times at Hotel Zaci?

Check-in start time: 3 PM; Check-in end time: 6 PM. Check-out time is noon.

What is there to do at Hotel Zaci and nearby?

Hotel Zaci has an outdoor pool and a garden.

Are there restaurants at or near Hotel Zaci?

Yes, La Carreta offers international cuisine.

What's the area around Hotel Zaci like?

Hotel Zaci is in the heart of Valladolid, a short 3-minute walk from Cathedral of San Gervasio and 3 minutes' walk from Calzada de los Frailes.

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Reviews

Reviews

7.4

Good

8.0

Cleanliness

8.6

Location

7.2

Staff & service

7.4

Property conditions & facilities

Popular mentions

Cities
Service staff
Room
Location
Bathroom

Reviews

Verified

8/10 Very good

Love the location of Hotel Zaci! Easy access to the square, touring, and shopping. Hotel is very clean. Some confusion around breakfast and if they were serving or not.
Pamela, 2-night trip
Verified

4/10 Fair

Gardens and pools and restaurant were nice, they tried to re-create a little piece of jungle on the edge of the city. However, based on the high price of the rooms, we expected luxury accommodations, which it is most definitely NOT. Stick and thatch bungalows provided no barrier from the noisy environment. We didn’t sleep at all because of traffic noises, barking dogs, and loud music all night long. The room are so basic, not even a comfortable chair nor drinking glasses in the room. Very minimal bathrooms. Difficult stairs to upper units. We had booked for two nights, but left after one, because we felt that we literally had been camping….NOT what we had expected. They were adamant about not giving a refund, so we will take it up with credit card company. Their room charges are ridiculous….we paid six times what we paid for any other nice hotel rooms on our trip. Would NOT recommend for older people. Also you can pay a daily fee to use the underground pools, and not have to sleep there.
Jo, 1-night trip
Verified

10/10 Exceptional

This is an affordable place to stay in the heart of valladolid. I can’t wait to go back
Zac, 1-night trip
Verified

10/10 Exceptional

Very nice place
Julio, 1-night trip
Verified

8/10 Very good

I like where is the property, everything very close to downtown!!
rodrigo, 1-night trip
Verified

10/10 Exceptional

Excelente
Andrey, 2-night trip
Verified

8/10 Very good

Great location and very pretty atmosphere. So easy to access all areas of Vallodolid. Very clean in all public areas and rooms.
Pamela, 2-night trip
Verified

8/10 Very good

It was a very convenient location. There are a lot of different things to do around this city.
Rosario, 4-night trip
Verified

10/10 Exceptional

Very clean. Friendly staff. Very little English spoken.
paul, 1-night trip
Verified

2/10 Poor

This place is very run down and it is dirty. The staff is noisy, yelling all over the place. I found the front desk staff very rude at check-in time when I asked whether I could use the bathroom. Stay clear of this place if you can.
Nelson, 1-night trip
Verified

6/10 Good

Pro: location is good, nice open courtyard, wifi, comfortable bed, hot water was ok but not that warm. Con: rooms are dark and noisy, our toilet did not work we had to fill the garbage can with water and pour it into the bowl in order to flush it, the drain pipes in the shower really smelt awful, window open in bathroom for venting that you cannot shut.
Verified

2/10 Poor

If you reading this review let me strongly suggest - find another hotel!! As the reviews have noted, it’s not worth the headache. Shortly after check in we learned there was NO internet, NO pool, NO drinkable water, and NO hot water! I understand the pool has been closed for a long time. The hotel should have notified us before we arrived. I don’t appreciate being taken advantage of. What good are pictures and hotel information on Orbitz if they are all lies??! Though we paid a hefty amount for this hotel you would think they are scrounging for their last peso. The only two chaise lounges by the closed pool are in desperate need of repair. There is a nice sun deck on the second floor however there is not one chair, table, umbrella, or chaise to be found. There was a water cooler but unfortunately it was broken. The hotel should have left us a ten cent bottle of water in our room since there was no drinkable water. And for Heavens sake leave a hand towel by the sink! Two of the four days there was NO HOT WATER!!! No warm water!!! Just what were we paying for??? It was like staying in an abandoned hotel. Dear Hotel Management - don’t belittle me by offering some kind of lame apology. Apologizing does nothing! You not only cheated my family and I out of money but you really hurt our vacation. You should have been up front with regard to your closed pool and other issues. I can only hope you contact us returning some of our money!!!
Wayne, 4-night trip
Verified

10/10 Exceptional

La habitación excelente limpia y comoda , solo nos toco televisión con pocos canales , la atención excelente tuvimos que una de las habítaciones aun no estaba limpia cuando se entrego y tuvimos que esperar un poco pero todo excelente
Wilma, 2-night trip
Verified

10/10 Exceptional

Es un hotel muy bonito, limpio y las recámaras a gusto. Recepción muy buena, y económico.
Vania, 2-night trip
Verified

8/10 Very good

El hotel el muy buena ubicación ! Solo que al llegar no encontraban la reserva ! Pero todo bien, el desayuno, muy rico, muy bonito y limpio el hotel !
Mayela, 1-night trip
Verified

10/10 Exceptional

Personal muy amable, todos los dias el cuarto limpio, camas muy comodas, el precio.
Kenia, 3-night trip
Verified

4/10 Fair

El hotel no cuenta con infraestructura actualizada, se escucha el ruido del exterior y no deja descansar, no hay conectores de electricidad en la habitación, tampoco habia toalla de manos, el wifi estaba tan lento que no cargaba nada. Solo la ubicación es céntrica, pero podria invertirse un poco más y encontrar otro lugar.
Andrea, 1-night trip
Verified

10/10 Exceptional

Excellent emplacement. Littéralement à 1 minute de marche du terminus ADO et 3 minutes du parc central. Un peu vieillot mais très charmant. La réceptionniste a été très gentille avec nous et nous a indiqué tous les endroits à visiter.
Sophie, 3-night trip
Verified

10/10 Exceptional

HABITACION LIMPIA, COLCHON CÓMODO, CHECK INN RAPIDO.
alberto, 1-night trip
Verified

2/10 Poor

Cuando hice el check in, la recepcionista me tuvo como 40 minutos insistiendo que me habian entregado las llaves, el cuarto muy viejo y no agarra el wifi salvo en recepcion
María Diana, 1-night trip
Verified

4/10 Fair

EL TELEVESOR DEJO DE FUNCIONAR AL SEGUNDO DIA, LA ALBERCA NO TIENE BAÑOS EN EL AREA Y LOS QUE TIENE QUE SUBIR AL 2o PISO DEJAN TODO EL PISO MOJADO. LA PERSONA EN RECEPCION (SEÑORA), NO RESUELVE Y LE FALTA CRITERIO
MAURO A. PACHECO, 2-night trip
Verified

8/10 Very good

Un poco de olor a humedo en las habitaciones, pero pasable y tiene solución.
Angelica, 1-night trip
Verified

8/10 Very good

Todo excelente, aunque las habitaciones tienen un poco de olor a humedo. Lo que es corregible.
Angelica, 1-night trip
Verified

8/10 Very good

Las pilas del control de la tv estában gastadas nunca pudimos ver la tele
Nayibe Marina, 1-night trip
Verified

6/10 Good

Buena ubicacion, para la localidad y en fin de semana esta bien la relacion precio calidad. Muy amable todo el personal. Almohadas muy incomodas ventilador de techo muy ruidoso
Hector Naren, 1-night trip