6/10 İyi
19 Temmuz 2025
Frustrated
On our way to the hotel we got a message saying the owner had canceled our reservation for the 17th. We were not informed before then by hotels.com or anyone. We had no other place to go as it was booked every where close to oue destination. The owner put us up in a room that was not a rental unit. We Left some of our belongings and other items in the car and had to get ice for his insulin as there was no fridge in the room. We got charged full price.
Next day we had a room rented at the same hotel and everything was good. Nice people but it was not a good experience for either my husband or myself.
Next time I will book directly with the hotel.
Shirley
Shirley, 1 gecelik seyahat
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