2/10
I was told before booking that I’d be able to connect my gaming system and laptop to the internet during my stay. That was not the case. When I arrived, I couldn’t connect to the internet in my room. I was moved to another room, but the same issue happened again.
Three different IT techs came to try and fix the issue but couldn’t get anything working. After repeated complaints, I was finally put in touch with a manager—only to be told that gaming systems and laptops cannot be connected to the internet at this hotel. That directly contradicts what I was told before booking.
This was a complete waste of my time. I had to leave and stay at another hotel just to do what I needed to do. Your hotel caused me unnecessary inconvenience and disrupted my business. I should not be charged for a stay where the hotel failed to provide basic promised services.
If your hotel cannot support internet access for laptops or gaming systems, that needs to be made clear from the start. I would not have booked with you had I known the truth. You broke the agreement, not me.
justin
3-gecelik iş seyahati
