Here’s the translation:
“I booked for 5 nights at that hotel, but when I arrived and saw the surroundings and the room, I decided to leave. The receptionist said I would be charged for one night plus taxes. That was a week ago, and I haven’t received a refund yet. When I call, they tell me I will be charged for two nights, even though their cancellation policy states one night plus fees. I trusted what the receptionist told me and didn’t ask for a receipt, as I just wanted to leave because I was on an important health-related call. In conclusion: bad location, terrible service at reception, they overcharge you, since I spent only 15 minutes at the hotel and left, and they haven’t refunded the $1,302.74. Now they want to charge me $601.42, which wasn’t agreed upon. I find this abusive on their part.”