Terrible, we arrive to the hotel, the room I reserved was a 2 double beds for 2 adults and 2 kids, they tell me that room is not available, they give me a room with 1 King bed with a sofa bed, the sofa bed TERRIBLE!!! I call and ask for 2 pillows, after 2 hours nothing, I came down to the front desk, and they said that they don’t have pillows, the front desk agent ask for time to check if pillows were available from other rooms. Terrible