Trip Inn Hotel Ariane

Rented a single room for one night. As I arrived to the hotel around 2AM had to wait 20min for check-in even though I was the only client at the reception. At that time I was informed in two-times repeated sentences by the personal that the breakfast would be served till 11am, which I was delighted to hear, considering late arrival at the facility. Room was comfortable enough inside, however at 9am I got woken up from noises from a nearby room, as I could hear almost every word from the neighbours' conversation and loud noises from showering. Finally at 10:30am went down for the breakfast and was greatly surprised that to discover it was only served till 10am. On top, the morning staff at the reception gave me a blaming look, as if I was to be blamed for the late arrival. Found it rather unprofessional not even to say sorry for their mistake, moreover to act quite the oposite. Will definitely avoid this facility next time, due to thin walls in the room and high unprofessionalism of the personnel.

Excellent location: easy check in & friendly staff we could walk to the Christmas Markets we could walk to restaurants great breakfast The 2 things that we were not pleased about were: Our room was on 5th floor & the elevator only went to the 4th so we, two people over 66 years of age, had to carry two 20 kg bags up 13 stairs! The other thing that we did not like was the mold in the shower. Despite these two issues we would definitely stay at the hotel - we would just request a room no higher than the 4th.

It was an excellent place from checking into the check out.very helpful and cordial staff.room washroom was super clean

It was 34 degree weather and no AC or fan available. Needed to wet a towel and cover myself to be able to sleep. Cold showers. Had bought some chocolates, they all melted in the room. Spoke to reception and they said that they have no fans as they have given all out. They could have gone and get some from a store near by. I was tempted to buy for the room... that’s not my responsibility. Overall terrible stay. Would never stay here again or recommend anyone else to stay. Had to book another hotel as it was unbearable here.

The room was nice but the bed wasn't that comfy but it was ok for short stay over.

Nice hotel, close from the city centre. Good facilities, good breakfast... Whe I travelles was in the middle of an heat wave. And the hotel do not have air con in the room, which turned the stay a little unconfortable..m

Overall good stay

Great hotel for the FIBO show

Clean and nice people, but the building need refurbishing

A good hotel for an overnight stay. Warm welcome on reception. Room clean and complimentary bottle of fizzy water. Buffet style breakfast included in price made the stay good value for money.