2/10
I did not stay at the hotel because I had car problems and I was told that the cancelation did not go through and they stated that I sent a message that I would try to arrive on Saturday, and I was charged a night stay because I did not show. Really disappointed with Hotel.com come because I have given your company a lot of business and I was upset that I could not get a refund for the one night. The hotel would not refund me and Hotel/com could not do it as well. Very disappointed.
Deborah
2-gecelik aile seyahati