I was very confused by the website's vague approach to the parking availability. "Parking available" meant a tiny spot at the back, if available, then walk around the block back to reception, or parking at the Broadway shopping centre for $46 a day.
When I rang from my car I was answered very nicely but not helpfully and the second time told that Reception would ring me, which they never did.
Having found the tiny car park I walked around to the reception where I was greeted very nicely but confusedly. My payment couldn't be found as I booked through Hotels.com but they were looking for an Expedia payment. The amount on my credit card differed from my receipt, which was in US$.
I ended up paying again, then, when it came to get a refund it had to be done in 2 goes as they have a $200/d limit.
The staff were uniformly lovely but the system was cumbersome and confusing.
There was no a/c in the room and the facilities were basic (a mini fridge, a kettle). The bed was comfortable, it was clean, and the bathroom was adequate only.
