Holiday Inn Chennai OMR IT Expressway

We arrived very early am and the staff was so kind and went out of thelp

Booked this hotel on triple sharing due to its proximity to Apollo Proton Centre. Weird concept of checkin at 3 pm - half day gone. Dirty toilet, got an apology letter. Returned at night to realize that extra bed not laid. Housekeeping got the extra bed at 11.30 pm, to my shock, mattress was just springs covered with cloth, no foam and both halves of bed not at level. Reception said that they have only such extra beds and didn't turn up to change. Ultimately decided to manage 3 occupants on the king bed. SORRY STATE, SHOULDNOT BE RATED MORE THAN A THREE AND A HALF STAR HOTEL

Great location for my office. Food in the hotel is of a good standard. Service, as with most Indian hotels, is very good. The staff always looking to make you feel welcome and looked after.

They don’t have much variations in breakfast menu and their in room dining is pathetic. I ordered thai red curry which they served with extra salt. Similarly i did not find orange juice which is just basic of every type of breakfast.

Untrained, unprofessional staffs, beds not cleaned, no one bothers to pick up the call. Breakfast menu same for ages