At The Old Lady

We loved the hotel, cleanliness, friendly staff, fabulous location. Only issue we faced was unstable internet in our room. We brought it to their notice. It needs to be fixed with a booster as signal was very weak in our room number 32. Free WiFi works flawlessly in Prague restaurants, buses, trains. Hotel should fix this. If they do that, I would rate them 5/5.

We were told there would be air conditioning in our room and laundry facilities inside the hotel before we booked our room. When we arrived the air conditioning was working in the hallways of the hotel, but it was shut off in our room where it felt very hot and humid. I asked the front desk for the remote to the air conditioning unit in my room and they said they would bring it to my room. I left the room with my wife for six hours and when I returned the remote to the air conditioning was still not in my room. I asked the front desk for the remote again and they told me they would not slow me to turn on the air conditioning. I asked them if they had a laundry facility or laundry services and they told me they did not. I later saw in a cabinet in my hotel room an advertisement and price list for a laundry service at the hotel. The inside of my hotel room had either mold or mildew. Bottom line... if you come from an English speaking country they will treat you like a second class human being. DO NOT STAY HERE.

Wendy was great

We enjoyed our stay at the hotel. The staff was very accommodating. Location of the hotel was very convenient to everything. Although we at first had difficulty looking for the hotel since the hotel name is written in Czech, we were glad to know that it's very centrally located. Would certainly recommend this hotel.