For the high price, I’d expect more. One day it rained heavily and our window leaked. The iron was broke upon arrival, and when I called for a replacement it never came. I spoke to the front desk attendant and asked for an iron a second time, it never came. The shower entrance was extremely small, and had to be entered sideways (and I’m skinny). There was water damage on the roof of the 3rd floor, peeling away and the floors need a deep clean. Overall this is not a 4 star hotel, 2.5 stars at most. You pay for the location. I heard other guests complaining about the shower too and the staff is dismissive and justified their poor accommodations vs fixing it. Will not be staying here again.