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Hilton Shenzhen Futian

4.5 star property
Luxury hotel with outdoor pool, connected to the convention center, near Shenzhen Convention and Exhibition Center

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Photo gallery for Hilton Shenzhen Futian

Outdoor pool, sun loungers
Terrace/patio
Lobby lounge
1 bedroom, down comforters, minibar, in-room safe
Porch
In the heart of Shenzhen, Hilton Shenzhen Futian offers a luxurious retreat. Enjoy international cuisine at one of two restaurants, unwind in the sauna or steam room, and stay active with fitness classes at the 24-hour gym. With an outdoor pool, sun loungers, and free WiFi in public areas previous guests have praised this hotel’s attentive service.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Non-smoking
  • Parking available
  • Gym
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • 24-hour room service
  • In-room childcare
  • Business center
  • 17 meeting rooms
  • 24-hour front desk

For families (6)

  • Free cribs/infant beds
  • Supervised childcare (surcharge)
  • Refrigerator
  • Private bathroom
  • Separate bathtub and shower
  • Separate bedroom
The current price is $110
includes taxes & fees
$104 per night
Feb 23 - Feb 24

Room options

Available filters for rooms
Showing 28 of 28 rooms

View all photos for King Guest Room

1 bedroom, down comforters, minibar, in-room safe

King Guest Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 398 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Premier Room

1 bedroom, down comforters, minibar, in-room safe

King Premier Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 549 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for King Deluxe Room

View from room

King Deluxe Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, City View

42-inch LCD TV with digital channels, TV, pay movies

Deluxe Room, 2 Twin Beds, City View

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Down duvet
Separate bedroom
Deep soaking bathtub
Private bathroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Executive Room

King Executive Room | 1 bedroom, down comforters, minibar, in-room safe

King Executive Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Accessible Room

1 bedroom, down comforters, minibar, in-room safe

Twin Accessible Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 398 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King One-Bedroom Suite

King One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

King One-Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

Presidential Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 2691 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Executive Room

1 bedroom, down comforters, minibar, in-room safe

Twin Executive Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Separate bedroom
Blackout drapes/curtains
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for King Premier One-Bedroom Suite

King Premier One-Bedroom Suite | 1 bedroom, down comforters, minibar, in-room safe

King Premier One-Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Down duvet
Separate bedroom
  • 1109 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for King Deluxe One-Bedroom Suite

King Deluxe One-Bedroom Suite | Living area | 42-inch LCD TV with digital channels, TV, pay movies

King Deluxe One-Bedroom Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 947 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Accessible Rooms

1 bedroom, down comforters, minibar, in-room safe

Twin Accessible Rooms

  • Sleeps 2
  • 2 Double Beds

View all photos for King Executive Premier Rooms

1 bedroom, down comforters, minibar, in-room safe

King Executive Premier Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for King One Bedroom Suite

1 bedroom, down comforters, minibar, in-room safe

King One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for VR Featured Deluxe Twin Room (Movies + Gaming)

1 bedroom, down comforters, minibar, in-room safe

VR Featured Deluxe Twin Room (Movies + Gaming)

  • Sleeps 3
  • 2 Double Beds

View all photos for King Premier One Bedroom Suite

1 bedroom, down comforters, minibar, in-room safe

King Premier One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for VR Featured Executive Twin Room (Movies + Gaming)

1 bedroom, down comforters, minibar, in-room safe

VR Featured Executive Twin Room (Movies + Gaming)

  • Sleeps 3
  • 2 Double Beds

View all photos for King Deluxe Rooms

1 bedroom, down comforters, minibar, in-room safe

King Deluxe Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for King Deluxe One Bedroom Suite

1 bedroom, down comforters, minibar, in-room safe

King Deluxe One Bedroom Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Executive Rooms

1 bedroom, down comforters, minibar, in-room safe

Twin Executive Rooms

  • Sleeps 2
  • 2 Double Beds

View all photos for King Guest Rooms

1 bedroom, down comforters, minibar, in-room safe

King Guest Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for VR Featured Executive Double Bed Room (Movies + Gaming)

1 bedroom, down comforters, minibar, in-room safe

VR Featured Executive Double Bed Room (Movies + Gaming)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 2-bed Room

1 bedroom, down comforters, minibar, in-room safe

Deluxe 2-bed Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite

1 bedroom, down comforters, minibar, in-room safe

Presidential Suite

  • Sleeps 3
  • 1 Queen Bed

View all photos for VR Featured Deluxe Double Bed Room (Movies + Gaming)

1 bedroom, down comforters, minibar, in-room safe

VR Featured Deluxe Double Bed Room (Movies + Gaming)

  • Sleeps 3
  • 1 Queen Bed

View all photos for King Executive Rooms

1 bedroom, down comforters, minibar, in-room safe

King Executive Rooms

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Deluxe Triple Room

1 bedroom, down comforters, minibar, in-room safe

Family Deluxe Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Family-friendly Queen Room

1 bedroom, down comforters, minibar, in-room safe

Family-friendly Queen Room

  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Shenzhen Futian Center by IHG

  • Free breakfast
  • Free parking
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 156 reviews
The price is $85
includes taxes & fees
$80 per night
Feb 23 - Feb 24
Holiday Inn Express Shenzhen Futian Center by IHG
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About the neighborhood

Map
Tower B Great China Intl Finance Centre, Shennan Road, Futian District, Shenzhen, Guangdong, 518000

What's nearby

  • Shenzhen City Hall - 6 min walk
  • Huaqiangbei - 16 min walk
  • Shenzhen Convention and Exhibition Center - 3 min drive
  • Huanggang Border Crossing - 3 min drive
  • Coco Park Shopping Center - 3 min drive

Getting around

  • Shenzhen Intl. Airport (SZX) - 31 min drive
  • Hong Kong International Airport (HKG) - 47 min drive
  • Hong Kong Lok Ma Chau Station - 4 min drive
  • Shenzhen Station - 5 min drive
  • Sungang Railway Station - 8 min drive
  • Gangxia North Station - 10 min walk
  • Gangxia Station - 11 min walk
  • Futian Station - 18 min walk

Restaurants

  • ‪21Gram Coffee - ‬8 min walk
  • ‪巴蜀聚味道 - ‬9 min walk
  • ‪湘郴人家 - ‬8 min walk
  • ‪深圳金逸电影城有限公司 - ‬5 min walk
  • ‪太平洋咖啡 - ‬8 min walk

About this property

Hilton Shenzhen Futian

When you stay at Hilton Shenzhen Futian, you'll be just a 5-minute drive from Huaqiangbei and Shenzhen Convention and Exhibition Center. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at MIS.U, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Public transportation is just a short walk: Gangxia North Station is 10 minutes and Gangxia Station is 11 minutes.

Languages

Chinese (Mandarin), English

At a glance

DONE

Hotel size

    • 320 rooms
    • Arranged over 23 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Supervised childcare*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Supervised childcare (surcharge)
  • Grocery/convenience store

What to do

  • Fitness classes

Working away

  • Business center
  • 17 meeting rooms
  • Conference space (25833 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 2015
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Room amenities

Be entertained

  • 42-inch LCD TV
  • Digital TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Espresso maker
  • Iron/ironing board

Sleep well

  • Down comforter
  • Turndown service
  • Alarm clock
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

MIS.U - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
LAN TING - This restaurant specializes in Chinese cuisine. Open daily.
Lobby Lounge - Onsite lobby lounge. Open daily.

Fees & policies

Refundable deposits

  • Deposit: CNY 800.00 per night

Optional extras

  • WiFi is available in guestrooms for CNY 40 per day (rates may vary)
  • Wired internet access is available in guestrooms for CNY 40 per day (rates may vary)
  • Buffet breakfast is offered for an extra charge of approximately CNY 182 for adults and CNY 182 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Supervised childcare is available for an extra charge
  • Rollaway beds are available for CNY 385.0 per night

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Guests under 16 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.

Also known as

Hilton Hotel Shenzhen Futian
Hilton Shenzhen Futian
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Hotel
Hilton Shenzhen Futian Shenzhen
Hilton Shenzhen Futian Hotel Shenzhen

Frequently asked questions

Does Hilton Shenzhen Futian offer free cancellation for a full refund?

Yes, Hilton Shenzhen Futian does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Shenzhen Futian?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Shenzhen Futian?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hilton Shenzhen Futian?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hilton Shenzhen Futian?

Check-in start time: 3 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.

What is there to do at Hilton Shenzhen Futian and nearby?

Onsite recreation at Hilton Shenzhen Futian includes fitness classes. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a sauna.

Are there restaurants at or near Hilton Shenzhen Futian?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Hilton Shenzhen Futian have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hilton Shenzhen Futian like?

Hilton Shenzhen Futian is in Futian, a short 16-minute walk from Huaqiangbei and 6 minutes' walk from Shenzhen City Hall.

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Hilton Shenzhen Futian Reviews

Reviews

8.2

Very Good

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

Front desk service was excellent
Front desk service was excellent and receptionist can speak Cantonese which was a great help. Tks.
Mak Sheung, 1-night trip

8/10 Very good

Good hotel but need improvement.
hotel room is a bit old but conformable and clean. Staffs are friendly. Door bellman doesn't know the restaurants around the area. Day arrived was cold but air-condition didn't have heat. I asked for a portable heat but it didn't work. Breakfast buffet was excellent.
Annie, 2-night trip

10/10 Exceptional

Hice and big hotel
JOSE, 2-night trip

8/10 Very good

Rooms is good. Breakfast needs impovement.
Table allocation for breakfast was not done smoothly. Guests need to find their table, instead of staff allocating a table. There were no signs to indicate if the table was occupied or not. Food variety was limited. Some items were not replenished.
1-night trip

10/10 Exceptional

Very clean, excellent location
lei, 1-night trip

6/10 Good

I requested for a room on the higher floors and away from the elevator during booking. When checked in, I got a room on the low floor and right next to the elevator, and the hotel was not even full. No point of putting in special request and previlage being a Hotels.com platinum member here.
4-night trip

10/10 Exceptional

Breakfast could have more changes throughout stay.
Duo, 9-night trip

10/10 Exceptional

Had an amazing experience staying here for 2 nights last weekend. The staff were very friendly and helpful, and even offered to upgrade my room for free. The hotel is in the center of the city and easy to get to pretty much everywhere. The room is extremely clean and comfy, I’d highly recommend this place if you ever plan to visit Shenzhen.
Qingxiang, 2-night trip

2/10 Poor

the bathroom door was broken. it was unbearable to open and close the door because the door was out of the track. the bed was two twin beds putting together to make up a king size bed. the breakfast was horrible. the only protein for noodle soup was pork liver and port blood, which made me felt nauseous! That kind of money for such a poor hotel! makes me think twice about the name of Hilton. I have been such a royal customer to Hilton for a while, and this hotel make me feel betrayed by the name of Hilton
Cuilian, 3-night trip

10/10 Exceptional

Good service
Lok Chung Joyee, 1-night trip

10/10 Exceptional

The location is near shopping centre, and room is very clean
KIN MING, 1-night trip

10/10 Exceptional

Good brake fast always 20/7 To eate
Nicolas, 4-night trip

4/10 Fair

None of the staff speak any English. Bar and restaurant not good and close very early. Won't be staying again
Jon, 6-night trip

10/10 Exceptional

Just an observation/recommendation for the customers that are at Shenzhen for the first time without internet access. It would be helpful to have printed information of buses around the area and places to shop close to the Hotel in English. We were fortunate to have friends living close by to help us with sims cards and moving us around. The free internet sucks and couldn't connect from the room, also the A/C wasn't cooling enouph at night. Other than that everything was perfect, thanks!
Jenniffer, 2-night trip

10/10 Exceptional

I am very satisfied with the service.
Zihui, 4-night trip

10/10 Exceptional

Hotel was great. Dylan from reception was amazing, helping us above and beyond expectations.
Daniel, 1-night trip

10/10 Exceptional

My room is big enough for 4 persons. It is neat and tidy. The room is a bit hot as we are unable to change the ventilation from hot to cooling mode.
Yuk Chung Edwin, 2-night trip

6/10 Good

The room was not ready for us to check in. We arrived around 3pm. The room was not ready. We waited until 5:30pm but still not ready. We can only go out for dinner first and when we returned at 10:30pm, it was ready. They apologized by sending a fruit plate only. They offered a late checkout but we didn’t need it. The service is really disappointing. If they kept extending the checkout time to apologize unable to checkin, it will become a vicious cycle. This is Hilton, not some random 2star hotel.
Pei Ting, 1-night trip

6/10 Good

We stayed for 2 nights on 26 & 27 Sep 2024 and on the early morning of 28 Sep, we were woken up by very loud water noise hitting the windows of our room. At first, we thought it was heavy rain. In fact, it was the spiderman cleaning the external windows but the noise generated due to the amount of water pouring down the external windows was so much and so loud that we were woken up from our sleep. While we noted that there was a room notice that there will be window cleaning over 25 to 30 Sep 2024, the time specified was from 10:00 to 18:00. We were woken up around 8 am which was unacceptable. And because the management never used a window cleaning gantry, they needed to pour large amount of precious water over the window surface from the top, which generated very loud noise. This is BOTH bad for the hotel guests and the environment! For record we actually took a video of the event and are glad to show the hotel management if necessary.
Mak Sheung, 2-night trip

4/10 Fair

Not up to Hilton Standards
Hilton only by name. This hotel is not up to Hilton standards and needs renovating. The carpets were old and smelled musky. I had to request a room without carpets after change rooms twice without satisfaction. I had to contend with a lower grade room without the smelly carpets but it was worth the sacrifice. The cleaning was also very sloopy for a five star.
Neng Yun, 1-night trip

8/10 Very good

Nice hotel but some facilities problems
Hotel staff are friendly and helpful, hotel breakfast is ok. Location is good. There are some improvements can be made. The hotel provided phone charging cable, but the voltage is too low, it take long time to charge one phone. We forgot to bring our own charging cable for this trip. We have several phones and tablets to charge, and it take overnight and cannot complete all charging. There is no soap provided in the bath room. All liquid soap and shampoo bottle are fixed inside of the shower room and cannot take it away. Therefore when you take a bath on the tub, you got nothing to use (you can only soaked on the bath tub with hot water, nothing else. You cannot wash your body by any detergent). All you can do is going to the shower room after. Seems like the beautiful bath tub is only for display. The hair dryer is super noisy but blowing power is weak. Cannot dry the hair even my daughter is very short hair. Therefore I give up to wash my long hair because of the bad hair dryer. Suppose I think I can ask the room service to change another hair dryer for me but it was nearly 1am in the morning… I prefer go to sleep.
Fung Ting, 1-night trip

2/10 Poor

Zijian, 1-night trip

4/10 Fair

wanyoung, 1-night trip

10/10 Exceptional

Lester, 3-night trip

10/10 Exceptional

Oliver, 4-night trip