6/10 İyi
9 Aralık 2024
So much potential
This is an amazing location - really awesome - and I must admit as a business trip - this is probably not the norm for guests - as there is not a lot of business around. However the awesome place could do with a little professionalism to make the stay amazing. Having so many menu items missing (including basics like steak, chicken and pork was an issue). a very limited menu options for vegetarians and not much willingness to assist in making menu changes. Service was also really slow considering the restaurant was not busy (e.g. an additional side of chips took well over an hour - and arrived as we were leaving - and we were still charged). Rock pool was empty - no soap in shower/bath - bar had limited stock available. BUT - that said - these can be fixed very easily by service focus. The location is amazing - wonderful atmosphere - facilities are in good condition - very restful - staff are friendly and pleasant. Just work on the small things!
Grant
Grant, 1-gecelik iş seyahati
Doğrulanmış Hotels.com misafir yorumu