While the property was beautiful but service was very poor. For the $$$, I expected a much better experience. Starting at check in we were told the room was almost ready, but then had to wait 4 hours for a room, despite the hotel being completely empty. The woman at the desk said “we were not at the top of the priority list” - I think because we booked through Expedia. We were also informed all activities that day were cancelled due to staffing, even after speaking to concierge earlier that morning to confirm we could attend. The next day at the spa, the men’s sauna was closed and the create your own body scrub advertised on the website was out of stock. On the last day, the “free activity” advertised had a charge and they didn’t even have all of the materials to complete it. A huge part of the reason I booked was for the activities, amenities and experience and overall it was hugely disappointing. I could understand one or two issues but there were several, to the point I feel the website is misleading and portrays an experience the hotel could not provide. While the property was beautiful, I would not recommend nor would I book again.