Garcia Resort & Spa

Was there for 3 weeks. Nice place. Great pools. Great animation team. Food was ok and got better.

This was our third trip to Garcia. Overall, a satisfactory stay as always, however, a few things are letting the 5 star rating feel more like a 4 star. The service staff in the restaurant and pool bar are not as attentive as we found previously. On a number of occasions the pool bar did not have bottled water available, nor did they seem motivated to seek an alternative. The restaurant was very good, with a great variety. But again, more 4 star, whereas previous years have been an easy 5 star. On one evening the bbq station served up raw chicken to us and a number of other guests whilst rushing to address a queue. This was incredibly disappointing, and luckily avoided illness. On one night we had the biggest spider we had ever seen join us in our room, but Mustafa from the Technic team was absolutely brilliant in sorting it! The spa facilities overall were great, and the entire complex is well maintained. The hotel just needs to work on a few minor points and it’ll easily remain a 5 star resort.

Beautiful hotel, absolutley awful food, reception staff useless, alcohol tastes like paint stripper

Not suitable for families

terrible experience.Lady who was meant to be reservation manager tried to downgrade me from a suite to standard room and assumed I wouldn't realise it. she then spoke in Turkish and insulted me only to be surprised I could speak Turkish and understood her. the general manager actually made no time to see us and kept making excuses he was in a meeting. Hotels.com then seeing that the hotel was at fault moved us to another hotel. this is not a 5 or 4 star hotel. pics are deceiving and I suggest there are many many other nice hotels don't stay here. thank God we left and moved to an amazing hotel called Loft Exclusive....sorry Garcia...but I would never recommend or stay with you. change your management if you want travellers to come back!!! disgraceful!