2/10 Kötü
18 Şubat 2025
“Entitled Member”
A lady arrived at our River Yurt 27 around 6:30 PM (after-hours check-in). I initially thought she was staff because she was trying to open the door and then knocking—an impatient, frustrated knock. My husband went out to talk to her, and I followed shortly after.
She asked for our key and showed us hers, we had the same code number. She was visibly upset and rude, insisting that she was a member and had already booked the yurt. She expected us to pack up and leave simply because she was a member. The entitlement! I don’t care who she is.
Eventually, she was given Yurt 25, which was next to ours. Clearly, it was a mistake by incompetent staff who double-booked the place. We had already checked in around 3:30 PM during office hours, and our belongings were inside the yurt. There was no way we were leaving just to accommodate the so called “member”. After driving almost three hours, leaving wasn’t an option.
To make matters worse, we couldn’t even enjoy our front porch because she was smoking on her porch, and the cigarette smoke drifted over to us.
Also glad we brought our own sleeping bags because their blanket has so much stain.
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