Marriott Marquis Washington, DC

I paid for a suite and they gave me a regular room and acted like they did me a favor. After I got the room sorted I found that the bathroom door and the hair drier were filthy. I asked to have them clean them, but they just ignored it. I asked for a late check out and they told me it wasn’t allowed for the room I paid double for. It’s a fancy place if you don’t mind being treated poorly.

The best convenience was the fact that I was able to get to my conference that was located in the Mezannine sections. The Gym and other amenities were a plus. But the internet charge at $12.95 that was erroneously charged and then removed is something that can be circumvented, considering that I had to pay $500+ for the first day of stay.

Amazing. Everything was perfect. The only thing missing is there is no pool. I will definitely stay at the Marriott Marquis again.

Terrence was great. Really nice restaurants and stores in walking distance.

Gorgeous lobby, excellent food, plenty of space to network. Top class service responsive and gracious.

The stay was overall nice besides of them not having an microwave which was a very disappointment because I had to walk in the rain to warm my food.

Standard luxury hotel with a huge atrium lobby. Big and complete fitness center on two floors. Unfortunately, they forgot to service our room once. When we returned in the early evening, we reported it to the reception and they refused to send us somebody to service the room because apparently the housekeeping had already gone (?!). After several phone calls we got (after one hour waiting time) some towels and toilettries. Inaccepable for a 5* hotel, a shame for the Marquis brand.

Front desk peraon Mr. Mohammed was very kind and helpful. We had a very good stay.

This is my second time staying here. Customer service is nice. Beautiful lobby. Great location. Walking distance to most areas of attraction.