Recently, our family (two adults & four small children) have spend a wonderful week in the Royal palace hotel
The hotel is almost new, well maintained and is in the center of Hanoi, approximately five minutes walk from the lake and puppet theater.
The rooms are big, spacious, clean and beautifully decorated. The air-condition is good and the bathroom is modern and clean.
The friendly staff - one big family, speaks English, and helped us a lot in planning our trip in Vietnam. They organized us amazing guided tours in Sapa and Halong-Bay. The price was reasonable and both tours were very successful.
When we had, unfortunately, to change our plans and leave the hotel without early notice, they were very understanding and didn’t ask for compensation.
We would definitely recommend this hotel in Hanoi to all our friends.