Radisson Kolkata Ballygunge

manager was rude , did not allow my friends to visit the room

Well it is not Radisson all over india

In Indian way of rating, this is a 5 Star hotel.... In my 45 years of business related international travel experience; this is no better than a (USA) 3 star hotel !! If this facility was located in US it would have been the target of a multitude of lawsuits. The bathroom is so slippery that it takes a second adult to help a person come out of shower. The amount of mold on the bathroom caulking is disgusting. If the management wants to claim "5 Stars", then they have to direct their attention to these details. We were there for seven days (12/7/18-12/14/18). Simultaneously Marwari (an Indian ethnic / tribe) weddings were taking place. These attendants let their children run wild in all areas, especially in the Breakfast area. One night, our adjacent room had a few wedding revelers who made loud noises. It took the hotel security at least an hour to quell the disturbance. I just hope that the Management would pay attention and align their facilitiy's general demeanor to fit the 5 Star rating.

Location is great. Malls, local market (Gariahat Market), Pantaloons and many other shopping centers are nearby. Check in was smooth but check out was lengthy. Hotel is clean, and the staffs did a great job. They have restaurants on site, which is open twenty hours. This makes life easy. Check in was easy and smooth. Only complain we have is the wifi. This was very poor during the entire stay. Other than this, we had a pleasant stay.

The property is ok for the business traveller as the location is nice, rooms neat n clean. The main draw back of this property is the quality of food and moreover the Resturant and room service. Getting the right food is the biggest challenge. It is advisable to stay here and eat out.