Hyatt Place Boston/Braintree

Review of Hyatt Place Braintree, MA

I have stayed in this hotel several times before for business and family visits. The reason for this stay was because of an early flight and ease to the airport. We had an evening check in. They indicated the room had recently been upgraded. When we arrived, the desk had a sign that the attendant had a 30 minute break. It did not indicate when the break started. Once checked in we could not turn off the AC. We had to remove the cover of the cooler and switch it off. Unfortunately, there was noise from a much larger fan outside. It went all night long. I never experienced that before. I would stay again but request a quiet room. It is located over a parking lot. I don't imagine any room has much of a view. When I checkedout on the morning of the 8th, the young lady who checked us was not friendly in any way. As a matter of fact our simple check-up appeared as though it was a bother for her and she was not busy. I have always had a good experience in the past. Perhaps this experience is a result of the strain from COVID.

Dianne, 1 gece aile seyahati, 7 Eyl 2021

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The room was extremely clean. I would highly recommend Hyatt Place.

Darlene, 3 gece seyahat, 6 Eyl 2021

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It was nice and calm. No issue and everyone was so nice

robert, 2 gece aile seyahati, 4 Eyl 2021

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Nice experience.

The stay was fine. I can rcomend to families. You can also bring your pet for extra $75 per night.

Tatiana, 3 gece aile seyahati, 3 Eyl 2021

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Beautiful Property, Poorly Managed

The property is in great condition, but the hotel is poorly manage. I'd stayed here before and enjoyed it, so I was looking forward to returning. However, the staff failed to address a minor issue that was Hyatt's fault and only made it worse because of their lack of either training or willingness to correct the mistake. I made a two-night reservation on Hotels.com, but, when I checked in I was informed I was staying one night. When I said I was staying two, the desk staff member told me that the reservation had been made in two separate nights. She said she took care of it and all I would need to do was come get sheets the next day. (That made no sense to me, but I didn't worry about it.) Then, the next day around 11:30 am, a housekeeping supervisor knocked loudly and tried to open my door before I could get to it. She then asked, "What time?" Not really understanding what she meant, she repeated the question a few times, I finally said tomorrow. A few minutes later, a second supervisor knocked on the door and asked when I was leaving. When I said I was staying two nights, she acted like a small-town cop dealing with a trespasser and said she'd ask the front desk, as though she thought I was lying. After her failure to handle the issue, I went to the front desk staff, who took care of the problem. She first claimed that Hotels.com routinely did this. When I said I've used Hotels.com for years and this has never happened before, she conceded it must have been Hyatt's glitch.

Michael, 1 gece seyahat, 2 Eyl 2021

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Allowed smoking on property (front entrance area)

I’m disappointed. They said it was a smoke free facility but they allowed people to smoke in the drive up area in the front every day. Multiple people everyday. Every time I walked out the door to my car, I had to go through clouds of cigarette smoke. I won’t be staying there again.

Angela, 2 gece seyahat, 31 Ağu 2021

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Fine for the basic purpose of sleeping.

Overall the facility was clean and well ran. A few minor annoying details though. Bathroom layout only allows one person to really use the sink/shower/toilet of at a time. If they had put the sink at the vanity it would made a big difference. The tvs are setup in a hospitality mode and the remote has no functionality for switching inputs so you can't plug anything in. I suspect this is to push guests to use premium services. It did the opposite, just makes me want to look elsewhere for accommodations next time we're in town.

Timothy, 3 gece arkadaş seyahati, 26 Ağu 2021

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Check in and out trouble free, and quick. Free breakfast adequate, and multiple food options. Adequate and easy parking. Many very close good restaurants to choose from. Starbucks literally steps away. Large South Shore Mall directly across the street. Regretfully, Only 2 elevators, and one was non operational/out of service. Bathroom so tight, sitting on toilet right leg hugged bathroom door. For a big person a very tight and difficult position/ location Additionally,toilet was made for little people with very short legs. Make up area had not been wiped clean. Left over greasy residue from prior occupant remained on counter. Difficult to see, but I saw and found it when using counter. It wasn’t clean. Bed was comfortable. Price was reasonable.

Penny, 2 gece seyahat, 25 Ağu 2021

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Great place to stay. Clean and nice rooms

Glenda, 1 gece iş seyahati, 24 Ağu 2021

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WOULDNT RECOMMEND

Tooo noisy ventilation that doesn’t let you sleep Discomfy beds Asked for a sheet and pillow, guy brought me hugging them and it was all over hair on it. Wouldn’t call it clean or hygienic at all. No proper room service

Hayrettin Kagan, 1 gece aile seyahati, 21 Ağu 2021

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