Hyatt Regency Danang Resort and Spa

Booked room with 9 year old child however, upon check in, hotel did not provide extra bed for child!!! And was advised that room could not fit extra bed.

I have been pleasantly Surprised by the way I changed in upon arrival, the suite was amazing and the service was just as good Over all I can say I highly recommend this hotel and the Resturant ( Vietnamese food) on the beach was the best too

Good - right next to a clean beach. Other resorts are a bit far away, so area doesnt feel crowded. Great main pool - well designed, spread out, great fun for kids. Very friendly staff. Can Improve - 1) The 3 indoor restaurants have very limited variety of food. Since main town is 10-15mins away by drive, you dont essentially have any other option. 2) Room service was very slow. 3) Spa way too expensive. 4) Wi-fi too slow : even Youtube streaming was buffering at times. Points to Note - 1) Check out resort lay out before you book. Some of normal hotel rooms have a better view than residences (which are more expensive). 2) Residence are also multi storeyed. We initially were given 1st floor, which had a garden view. I requested a change to higher floor. Was given 5th floor, which had a great sea view. All other amenities were same. Overall good, but for the price charged, think they can make improvements.

The service and the supporting staff were All just great!! Keep up the good work and your rooms will always be occupied! We will be back again - let us know if there are any special seasonal promotions that could fit into our schedules. The view from our room (C201) was fantastic as well as the service. Best regards, Corinna & Victor

Very good service and comfortable. Went to the different pools and used the fitness center. Baguette has good food and we went there everyday.