2/10 Kötü
23 Mart 2025
Appalling Standard of Accomodation
This has to be the worst experience I have ever had with the Hotels platform. We booked a 2 bed family unit for 2 nights but left after 1 appalling night.
The restaurant was closed and we were told to go up the road to the local pub.
There were only 2 cups provided. When I rang the contact no. I didn't get a response for over an hour then I was informed "someone probably stole the others". The staff do not check apparently.
There was no heating in the bedrooms and the windows were not able to be closed so we had both wind and traffic noise all night. There were no extra blankets provided and the pillows were so old they were practically flat again with no spare pillows provided.
The condition of the unit was appalling. The filthiest accomodation I have ever stayed in. Cleaning appears non existent.
While not expecting any more than a 3 star unit we did expect more than was provided.
The Hotels platform should be removing this unit as it does not meet even the basic standards.
Michael
Michael, 2-gecelik aile seyahati
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