Hotel Wandl

Terrible, the customer service in terms of the attitude and politeness of the front desk is bad, housekeeping didn’t knock when coming in, resulting in coming in when I was naked, noise barrier is horrible and I can hear the neighbour snoring during the night or slamming the door, the room design looks More like a two star, old fashioned, no air con or room temp control, with a fan swinging slightly feels like it’s gonna fall in anytime, washroom is small, and I booked for a double room but what I got is a twin while the front desk insist that it’s the style, even tho I said I got two small blankets instead of one, they said it should be like that but I think they’ve misunderstood the meaning of double bed room, but my whole stay there is horrible especially for the amount I pay, I would rather spend the time in a five star hotel bit further away, as the city is small, whether the hotel is in city centre doesn’t matter at all. I won’t recommend anyone to stay here

Excellent location, within walking distance to many attractions. Clean, quiet hotel with a very Nice breakfast buffet. Would definitely stay here again.

Beautiful hotel in the heart of Vienna. Where old world meets today’s comfort. I highly recommend and I will be back!

Very pleasant experience. Friendly employees who go out of the way to make your stay comfortable. Location in the heart of town close to the hustle bustle.

The location couldn't be better, this hotel is smacks in the middle of everything. The service was excellent. Special thanks to Benny who was always ready to help...with a smile. Breakfast, nothing special. Couple very annoying things were that there wasn't a coffee / tea facilities, no cattles and NO FRIDGE in the rooms, and outside was 30-34°C. Also, the air condition was so ridiculously loud that you couldn't sleep when it was on and good luck of you wake up thirsty in the middle of the night dreaming of having a glass of cold water.