The good: excellent proximity to the city centre, pool was available, pram access to the second floor, staff were friendly and helpful when we saw them, adequate facilities and clean bathroom, guest laundry. We had to ring the office number on checkout because we left something behind in the room and they were gracious and quick to help (took 3 calls to get through though).
The bad: very noisy due to lots of foot traffic, buses, car horns at all hours and even fellow travellers who came back late at night and stood around talking. No daily housekeeping - we helped ourselves to clean towels in the laundry on our 3rd day there. Premises are a little run down - mismatched plates and cutlery, dirty walls in the living area, pool needs repaint and does not look like the pictures (looks green). Hot tub is fenced off and not available. No air conditioning. No sheer curtains/blinds so everybody coming up the steps looked straight into our room unless we closed the drapes all day.
Overall it was fine but I had expected better from the list of amenities on the listing. Oh yeah - definitely no sun loungers, haha!