Radisson Blu Hotel New Delhi Paschim Vihar

I received spectacular service, highly recommend the hotel. The hotel management (Ankut) and staff (Pankaj and Ali) were very welcoming by ensuring that my family and I were comfortable throughout our stay by attending to all our needs. They paid close attention to detail by going over and beyond in there service. We really enjoyed our stay and would most definitely book the Radisson again in the future!

They supplied chips, water and coke cans in your hotel room. However, it is all at cost. If you consume you have to pay. The person who checked me in did not disclose this and I end up paying.

The staff was very friendly and efficient. Anything we needed was quickly delivered. The chef made any dish we requested. The breakfast was very good. Also Indiyaki restaurant for dinner was excellent and the price was reasonable.

Stay was comfortable except rooms should be centrally Air-Airconditioned (Hot As well) Breakfast was superb.

The staff and services were very good and took great care of us.

nice hotel , clean and spacious

On a trip to visit my recovering dad & to pay condolences to my uncles family we visited India. Cons 1. Check-in : staff didn’t honor booking made via hotels.com asking for Rs.2000 for breakfast & unnecessary upgrade of the room. After hours of argument we got a room and finally rest after a 14 hr journey. 2. Local wildlife: Cockroaches on breakfast tables @ the restaurant, damaged floor, smelly corridors, air conditioners that don’t respond, broken lights, damaged power sockets, etc 3. Five star! :We were waiting for family to arrive in the lobby for lunch when staff started to rudely try & sell coffee to which I replied we have to wait every guest to arrive before placing orders to which the staff said the lobby cannot be used if you don’t buy coffee. My family was so upset they walked out, when I confronted the manager he sheepishly said this is a up-selling tactics used by the staff. 4. Pollution Raddison style: land visible from our hotel room was littered by rubbish left behind by parties/marriages organized by the hotel. When I quizzed the managers they said it is responsibility of the MCD (Delhi council/government) to clean up. Activities organized by the hotel littered the area so it it Raddisons responsibility to clean up. It should be Raddisons corporate responsibility to ensure they work hard to reduce their environmental footprint or at least not litter a city struggling to come to grips with the pollution. Pros Most staff were very good and hospitable.

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The service provided by the staff overall was excellent. They all went above and beyond in taking care of our comfort. Extremely professional and friendly. Will always be my first choice for hotel stays in New Delhi!

The hotel is very well run. We found all staff to be very welcoming & attentive. The food & beverage Executive Mr Apuurv Shukla was particularly impressive with his consistent help, advice and friendly engagement. He really is a credit to th brand. We would definitely recommend this hotel as a good place to stay in New Delhi.