Hyatt Regency Chennai

Top notch in every way except for the extortionate prices quoted for car service, made worse by a hotel policy that prevented the front desk and concierge from assisting with less expensive options such as ‘calling us a taxi’, which every other hotel I have ever stayed at was always delighted to do. The concierge did make one exception on the occasion of our leaving for the airport. The quoted price for the hotel car service was 4 times higher than a comparable ac taxi, to which I responded somewhat angrily that I would find my own car on the street. He then offered to call a cash Uber, which took 20 minutes to arrive, was tiny, old and beat up meaning half our luggage had to be stored in the back seat with one of us. By then we were going to be late already, so we accepted it. I couldn’t help think that the concierge had chosen the lowest level of car as punishment for refusing the car service...the message being that was what ‘our class’ of people deserved. Shameful...

very good hotel. I will be considering it for my next visit.

Amazing hotel and hospitality.Staff are very polite and co-operative.Only airport drop is bit expensive but overall was good.

It was a really amazing stay with our kids. The service was excellent and the kids loved the pool. A special thanks to Ms Meena of the front desk who made our stay a memorable one, with special attention.

I had booked for a room with a king size bed but was given a queen size bed