Prince Plaza II Hotel

Door lock not working properly, missing locks on windows, booked for 3 persons but only 2 towels, and overall condition of buildibg is rundown.

Upon checking-in you should always assist the guest in the room, to tell them how to set-up the appliances, especially the AirCon. Toiletries should be refilled everyday. Upgrade on locks are needed, it looked as if they purchased them from the local hardware store, not safe to leave valuables. During my stay, I booked two rooms, the housekeeping turned off the AC because it was not used for a night, but it doesn't mean they have the right to do it, when entering the room it was "oven,'' hot. It took awhile for the room to cool-off almost 24-hours. The front desk had a male staff member with braces who was not approachable enough, he seemed that he was annoyed to discuss request and had better things to do than to speak to guest.

EASY ACCESS TO MAIN SPOTS IN MAKATI

Had a sleepless night because of the noise...an alarm kept on sounding with an interval of 15-20 minutes the whole night and even in early morning. It's quite alarming because the sound is like fire alarm. They mentioned that they have parking space but when we get there we were asked to find parking place which a bit far from the hotel and considering that we arrived at 11:00PM and have to find parking space.