Calle de la Malvasia 5492, Castello, Venice, VE, 30122
What's nearby
St. Mark's Square - 3 min walk - 0.3 km
St. Mark's Basilica - 3 min walk - 0.3 km
Rialto Bridge - 4 min walk - 0.3 km
Doge's Palace - 5 min walk - 0.5 km
Teatro La Fenice - 8 min walk - 0.7 km
Getting around
Marco Polo Airport (VCE) - 4.7 miles/7.6 km
Venice Santa Lucia Station - 24 min walk
Venice (XVQ-Santa Lucia Rail Station) - 24 min walk
Train station pick-up (surcharge)
Restaurants
Dal Moro's - Fresh Pasta To Go - 3 min walk
Ristorante La Piazza - 2 min walk
La Boutique del Gelato - 1 min walk
Da Carletto - 3 min walk
1000 Gourmet Venezia - 1 min walk
About this property
Aqua Palace Hotel
When you stay at Aqua Palace Hotel, you'll be in a fantastic location, just a 5-minute walk from St. Mark's Square and St. Mark's Basilica. You can unwind with a drink at the bar/lounge, and buffet breakfast is available daily. Also, Rialto Bridge and Doge's Palace are within just a 10-minute walk. Fellow travelers say great things about the helpful staff.
Languages
English, French, Italian, Spanish
At a glance
Hotel size
26 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Transfers
Train station pick-up
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
Bar/lounge
Room service (limited hours)
Traveling with children
Babysitting (surcharge)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Romance packages
Facilities
1 building/tower
Safe-deposit box at front desk
Accessibility
Elevator
Wheelchair-accessible path of travel
Room amenities
Be entertained
LCD television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Minibar
Electric kettle
Bathrobes and slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 per person
Children & extra beds
Babysitting is available for an extra charge
Rollaway beds are available for EUR 60.0 per night
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number IT027042A1EVBHWRZ7
Also known as
Aqua Palace
Aqua Palace Hotel
Aqua Palace Hotel Venice
Aqua Palace Venice
Hotel Aqua Palace
Aqua Palace Hotel Hotel
Aqua Palace Hotel Venice
Aqua Palace Hotel Hotel Venice
Frequently asked questions
Does Aqua Palace Hotel offer free cancellation for a full refund?
Yes, Aqua Palace Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Aqua Palace Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Aqua Palace Hotel?
Sorry, there's no onsite parking at Aqua Palace Hotel.
What are the check-in and check-out times at Aqua Palace Hotel?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Aqua Palace Hotel?
No, this hotel doesn't have a casino, but Casino of Venice (16-min walk) is nearby.
What's the area around Aqua Palace Hotel like?
Aqua Palace Hotel is in Castello, a short 3-minute walk from St. Mark's Square and 3 minutes' walk from St. Mark's Basilica.
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 3, 2024
Lovely hotel in Venice
We had an amazing stay at Aqua Palace - lovely spacious rooms with more traditional decor. It was located well; 5min walk from the Rialto water bus stop and another 5 mins the other way to St Marks Square. There were lots of shops, restaurants etc. nearby.
We had 2 room types, both with canal views. The deluxe double view was much nicer straight down the canal with the triple room less desirable as you had to put your head out the window to see the canal.
Verified traveler
2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 26, 2024
Rachael
Rachael, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 8, 2024
Excellent
Great location super rm 304 corner rm with x3 windows
Excellent easy walk restaurants
james
james, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 7, 2024
Elizabeth
Elizabeth, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 24, 2024
Great location for first time to Venice
Amazing hotel centrally located in the center of Venice. Great location that is centrally located but also on a quiet street. Hotel was incredibly quiet in the evening. Service and attentiveness of the staff was excellent. Easy access to 3 main business streets with several great restaurants and cafe’s within 5 minutes.
Gregory
Gregory, 3-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 16, 2024
The room was large and had a beautiful view of the city .
Will definitely come back
Anne
Anne, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Greig
Greig, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 9, 2024
Every single staff member was amazing
Stepan
Stepan, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
Room was comfortable and clean. Service from front desk, restaurant and bar was great. Location was perfect.
Jacqueline
Jacqueline, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 6, 2024
All staff was friendly and helpful, especially Lello the bar manager for excellent service, recommendations, reservations etc.
Breakfast was a perfect selection of items, fresh pasteries, mimosas…. I know where I will be staying again next time in Venice!
Matthew
Matthew, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Sep 3, 2024
The perfect hotel for convenience and luxury.
Shirley
Shirley, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 1, 2024
Front desk people were great, but eating breakfast had a really bad experience. We paid at the front desk for breakfast and the staff who were serving for breakfast treated us like we had came in there and sat down and just started to eat. They really treated us like we had stolen the breakfast until it became and issued and very unpleasant. Did not apologize at all when they found out that we had paid for the breakfast try to make it seem like they was doing us a favor but saying I can pay for one breakfast and that’s it. They didn’t even try to find out if we had paid or not just assumed we didn’t and therefore treated us accordingly very nasty, but besides them everything else was ok.
Janice
Janice, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 30, 2024
Beautiful and spacious room and very helpful front desk.
Rebecca
Rebecca, 5-night romance trip
Verified Expedia guest review
8/10 Very Good
Aug 24, 2024
Nice place. Room was hot for me. My husband was fine with it. Bathroom smell was sometimes a little off but otherwise the place was nice.
Deitrich
Deitrich, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Karol
Karol, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 22, 2024
Wilford
Wilford, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 15, 2024
Eleni
Eleni, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 5, 2024
Had a wonderful visit. Hotel room was perfect for us and Lelo in the bar helped arrange an amazing dinner with gondola taking us there.
Brian
Brian, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 3, 2024
Megan
Megan, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 2, 2024
Great hotel overall!
nancy
nancy, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jul 24, 2024
Excellent experience
Qui
Qui, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 21, 2024
Amazing and kind staff! Location is good, although it takes some navigating and the streets to access the hotel can be a little eerie late at night. Room was clean but bathroom could use a little updating and the showers and sink got backed up from time to time. Overall very good experience
Jenny
Jenny, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 20, 2024
Stacey
Stacey, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 13, 2024
This property has been after taxi access and is in a great location between the Rialto bridge midge and St. Mark’s Square. Shopping is close by as well as many restaurants. The hotel offers breakfast for 15,00 Euro, well worth it is you are used to an American style first meal with eggs. The style of the hotel and decor were perfect. The staff were friendly and helpful. We had a junior suite and it was very large and it a view out to the canal. I would be happy to stay there again.
Kristin
Kristin, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 12, 2024
Fine classic look hotel. Friendly staff. Great breakfast included for our booking. Comfortable beds. Elegant decor. Large rooms. Less than 5 min walk to the Doge’s palace and other nearby attractions. Accessible by water taxi but airport taxi charged 20 euro extra.