Dom Hotel Am Römerbrunnen

We booked an apartment, which is in fact about 5-10 mins walk from the actual hotel, very near the cathedral. The entrance is behind a metal gate leading to the store room of a mini-supermarket. There is no sign saying "Dom Hotel Am Römerbrunnen Apartments" that is visible from the street. There is just a small sign saying Apartments on a wall behind the metal gate but no name on it. It took several minutes to find the way in. The apartment itself was large, warm and clean, with 4 single beds in a large seating area, a bedroom for one, a dining area a well-equipped kitchen, a toilet and a shower. The shower is in the entrance hall, with just a curtain for privacy - it has no lockable door! We had breakfast in the hotel on one morning, for which we paid on check-in. At the time we had not been told we would be staying 5-10 minutes away. Two of our party (in their 70s) felt it was too far to walk so I rang reception to request a refund of their breakfasts, but was told this was not possible. The breakfast was not bad - freshly baked croissants, tea, coffee and juice. On our final morning, we left before 8am to find the metal gate locked from the outside. Our key would not turn the lock from the inside, and an employee of the mini-supermarket told us the lock was broken, so I called reception who sent someone to let us out. In the end, I managed to open the lock by putting my hands through the metal game and accessing the lock from the outside. Not an ideal end to our stay.

Warning fraudulent activity! I have booked this hotel for £250 a night a business stay of 2 nights. The rooms are dated and I would rate them 2 star status. But the oddest thing is that the place closes at 11pm without night or emergency entrance. As I left the heavy key with pendant at reception I was forced to book another hotel and come back in the morning to collect my belongings. NOBODY WARNS ABOUT THIS WHEN YOU LEAVE THE KEYS. But apparently it is printed on the T&Cs somewhere.

Lovely big apartment, convenient location. Parking was a little challenging.

The announcement is not clear as the place is on the 3rd floor and does not have elevator. It was terrible to bring heavy luggages upstairs. The hotel did not offer a solution as they did not switch my apartment or find someone to help with my luggage. The place is an apartment in a different location from the hotel. In summary, it is more like an Airbnb than a hotel. Also, the internet does not work well.

The hotel was at the perfect location to walk to the mailing cathedral. The check in was quick and the staff were very courteous and helpful. The apartment that we got was amazing, with a great view of the cathedral, clean, the beds were conformable and it has air conditioned. There are plenty of places to eat. The only downsize is that the great apartment is in the 6th floor and the elevator goes only to the 4th floor so we had to carry our luggage to stories. great place and great city.

Upon first arriving we were a tad bit suspect of this small hotel. No need to be as the rooms were all tastefully renovated with very comfortable beds and the staff couldn’t of been more helpful. The local beer on tap in the bar was great! The best Turkish food ever is right next door. Artistanbul.

We arrived about 9:30-10:00PM local time. It appears as though they had given our room away but, they put us in a private apartment just down the street even closer than the hotel is to the city center! VERY spacious, EXTREMELY clean and secure!! In our apartment we had a washer, HOT shower, plenty of towels, privacy and very quiet accommodations! The business downstairs that shares a common walkway leading to the stairs to the apartment was kind and helpful as well! I can’t say enough about our stay. GORGEOUS view of the cathedral from our window. A block from the cathedral AND the train station! Much busier of a street than the hotel yet, VERY quiet!! The hotel seemed even quieter despite reviews I read about that location. Check in and check out were fast, easy and pleasant!! I would ABSOLUTELY recommend this place to ANYONE!! GREAT VALUE!!

We've got a two bed rooms apartment for five of us. The apartment is very big and comfortable.

One of the worst hotel I've ever stayed. Stayed there for 2 nights. Room is so small, noisy, smelly and old. Toilet outside the room very inconvenient. Provide slippers - super lousy quality. Hotel only offer simple breakfast. No lunch or dinner available.

Great location,very clean and safe train station around the block, safe walk day or night, 5 minute walk from Cathedral, shopping district and museums, clean and very comfortable room, nice staff. Does not have air conditioning in the summer but for me in the fall was great since temperatures were around 60 degrees.