10/10 Exceptional
A perfect family stay, good pool and the staff were great
Inaki
Hotel Luna and Studios 23 Bacalar - Free Bike Rental
Hotel with outdoor pool, near Laguna Bacalar Ecological Park
Hotel Luna and Studios 23 Bacalar - Free Bike Rental puts you just a 5-minute drive from Laguna Bacalar Ecological Park and Lake Bacalar. Guests can enjoy the outdoor pool, along with onsite hiking/biking trails. Free bike rentals and a garden are other highlights.
Good
Popular amenities
- Pool
- Free breakfast
- Free parking
- Free WiFi
- Air conditioning
- 24/7 front desk
Main amenities (7)
- Housekeeping once per stay
- Outdoor pool
- Free use of bicycles
- 24-hour front desk
- Air conditioning
- Garden
- Hiking/biking trails
Feel at home (6)
- Private bathroom
- Television
- Garden
- Limited housekeeping
- Free self parking
- Outdoor swimming pools
Room options
Showing 4 of 4 rooms
Comfort Room, 2 Double Beds, Refrigerator
Highlights
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Iron/ironing board
- Sleeps 4
- 2 Double Beds
Family Studio, 1 Bedroom, Kitchenette
Very good
Highlights
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Cookware/dishes/utensils
Iron/ironing board
- 452 sq ft
- Sleeps 5
- 2 Double Beds and 1 Twin Bed
Comfort Room, 1 King Bed, Refrigerator
Wonderful
Highlights
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Iron/ironing board
- Sleeps 3
- 1 King Bed
Family Apartment, 2 Bedrooms, Kitchen
Highlights
Air conditioning
Mini-fridge
TV
2 bedrooms
Private bathroom
Hair dryer
Cookware/dishes/utensils
Iron/ironing board
- 2 bedrooms
- Sleeps 9
- 4 Double Beds and 1 Twin Bed
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About the neighborhood
Av 23 calle 32, Bacalar, QROO, 77930
About this property
Hotel Luna and Studios 23 Bacalar - Free Bike Rental
Hotel Luna and Studios 23 Bacalar - Free Bike Rental puts you just a 5-minute drive from Laguna Bacalar Ecological Park and Lake Bacalar. Guests can enjoy the outdoor pool, along with onsite hiking/biking trails. Free bike rentals and a garden are other highlights.
At a glance
Property amenities
Room amenities
Frequently asked questions
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Hotel Luna and Studios 23 Bacalar - Free Bike Rental Reviews
Good
7.4
Cleanliness
7.2
Amenities
8.2
Staff & service
7.2
Property conditions & facilities
10/10 Exceptional
Very nice.. clean inside Attentive staff.
Inaki
10/10 Exceptional
Great, clean and confortable
Bruno
Bruno, 1-night trip
10/10 Exceptional
great
maria
maria, 1-night trip
8/10 Very good
😊
Nathy
Nathy, 2-night trip
10/10 Exceptional
good
Sergio
Sergio, 1-night trip
8/10 Very good
Ok
karina
karina, 1-night trip
6/10 Good
Sometimes there is no hot water and they don't change the sheets.
Pedro
Pedro, 3-night trip
2/10 Poor
Terrible…
Would never stay here again, stayed in apartment with kitchen, fridge didn’t work, they didn’t do anything to help us, nothing to cook with a tiny frying pan,
Fork and spoon and 2 glasses. Very noisy, packs of dogs barking all night long, and many roosters. Did not sleep even an hour for three days. Best part of this place was leaving.
Would not recommend.
Dawn
Dawn, 3-night trip
6/10 Good
It was not as nice in reality as in the pictures. It was OK though. Basically clean. The light in the bathroom did not work. The staff were pleasant and helpful. I slept very well there. The area was inconvenient, far away from the centre of town, so that you are dependent on taxis to get around. The taxi drivers are good though and charged a fair price. I never felt ripped off by them.
While the area did not feel overtly unsafe, it was pretty grungey, not the best part of town. Were I to visit Bacalar again, I'd probably look for somewhere else to stay because of this hotel's isolated location.
catherine
catherine, 2-night trip
6/10 Good
Bra men låg lite avsides
Christian
Christian, 2-night trip
6/10 Good
Grande chambre avec des serviettes.
Petit déjeuner moyen
Personnel de l’accueil sympa
Amandine
Amandine, 1-night trip
6/10 Good
Franchement assez cher pour les prestations…. Les matelas ne sont pas confortables,pas de gel douche ni shampooing. Il y a juste un linge de toilette par personne… pas de linge pour les mains ni pour le sol! La dame est super sympa
La dame est ma
Amandine
Amandine, 1-night trip
2/10 Poor
Muy mala experiencia
Baño, muy falta de higiene
Mentira, las bicicleta no funciona
En General muy bajo Mantenimiento, deplorables condiciones
Bernardo
Bernardo, 2-night trip
10/10 Exceptional
Todo bien
Vanessa
Vanessa, 1-night trip
10/10 Exceptional
Como punto a mejorar deberían tener mas opciones en el desayuno.Todo lo demas excelente.
GUSTAVO OMAR
GUSTAVO OMAR, 2-night trip
2/10 Poor
Chambre qui sent très mauvais l’humidité, très sale, draps troués et sales, serviettes de bain tachés, salle de bain sales.
Aucun confort.
Piscine très sale. Rien à voir avec les photos.
Petit déjeuné très précaire.
J’avais réservé 3 nuits je suis partie dès la 1ère nuit. J attends encore une réponse pour un remboursement.
À bannir !!!!
dorothee
dorothee, 3-night trip
10/10 Exceptional
Excelente muy bien relacion costo beneficio
Oscar HUMBERTO
Oscar HUMBERTO, 1-night trip
10/10 Exceptional
Uno de los mejores hoteles económicos donde estuvimos mi esposa y yo en estás vacaciones volvería a ir a ese lugar con mucho gusto..gracias.
hilario
hilario, 1-night trip
4/10 Fair
Triste porque la App Hoteles.com no revisó mi rese
Es la primera vez que me ocurre que hago una reserva por esta app y en el hotel no se encuentra registrada, la habitación se encontraba rentada en fin de semana y nos ofrecieron un hotel casa Selva y … Bacalar; este hotel nada que ver con ll que habíamos pagado se les dañó la tubería y un día estuvimos sin agua creo que todo esto hace quedar mal a la app de hoteles.com pues no tienen una revisión de los hoteles que anuncian, estoy decepcionada pues tengo más de cinco años ocupando la app para mis reservas tengo nivel Silver y es la primera vez que me pasa esto.En este caso hago responsable a la app pues la reservación no la hice directamente en el hotel.
miriam
miriam, 5-night trip
6/10 Good
Muy bien
María Elena
María Elena, 3-night trip
8/10 Very good
Las habitaciones son cómodas, algo lejos del centró, pero cerca de la carretera para tomar transporte a Chetumal o Mahahual
Fabian
Fabian, 1-night trip
10/10 Exceptional
Excelente lugar para descansar !!
El personal muy amable y servicial las habitaciones limpias y olor rico ala llegada
El desayuno es muy bueno galleta fruta y café
Sin duda nuevamente regreso
Esmeralda Cruz
Esmeralda Cruz, 4-night trip
2/10 Poor
Horrible lugar, sabanas sucias y encontramos chinches en tres habitaciones, no la recomiendo para nada, eviten este horrible lugar.
Javier
Javier, 2-night trip
10/10 Exceptional
el hotel es sencillo pero cómodo, te ayudan con absolutamente todo lo que necesitas, como tours y lugares para visitar, la alberca estaba siempre limpia, tener frigobar en la habitación lo cual fue muy cómodo, también tienen desayuno sencillo pero bien, sin duda 10 de 10 relación precio calidad
carlos alberto
carlos alberto, 1-night trip
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