10/10 Olağanüstü
12 Şubat 2025
Just do it! Beautiful bijou hotel
Location was by far the best we have had travelling around Yucatan. Beware no parking just on side of the road
The Good
1 the room was large, modern with plenty of storage well planned.
2 king bed with lovely bedding and comfortable mattress felt like home
3. Bathroom with separate WC and shower with amazing water pressure and plenty of hot water, rare in Mexico
4 mini fridge, nespresso capsule coffee maker, water provided and coffee
5 beautiful balcony with super comfortable extra large chairs views across the lagoon which were amazing
WiFi worked really well
Amenities
lovely terraced areas with beautiful comfortable seating
Pool small but adequate
Private jetty to the lagoon which included again sun loungers, paddle boards and life jackets for free use on lake.
Restaurant and food
Hit and miss small menu with usual food like most restaurants in Mexico.
Very reasonable prices for drinks and food which again is rare in tourist areas
The staff however need to be trained and have a better attitude in the restaurant I believe the manager was the best Maria the worst.
No elevator but staff on hand to help with your bags
Reception checking in was excellent Fatima was by far the best and friendliest receptionist we have had in our Mexican tour the Morning ones were dower probably bored and in need of training.
![](https://a.travel-assets.com/ugc/hotel-reviews/92A5CC4AE97CA1E2EF48CDB8A7A178DD9EEE9B841739368294882.jpg?resize=360:*)
![](https://a.travel-assets.com/ugc/hotel-reviews/0D245EE51E83329EECDAB3A06B6AB3BC1F2071AB1739368301261.jpg?resize=360:*)
![](https://a.travel-assets.com/ugc/hotel-reviews/EEEFEDE4ECF2B91C71938C2C59FFB66239D50AAE1739368301667.jpg?resize=360:*)
![](https://a.travel-assets.com/ugc/hotel-reviews/067119DF9A26612CB68E36B3ED5A2B71A70B65F41739368300988.jpg?resize=360:*)
Virginia
Virginia, 3 gecelik seyahat
Doğrulanmış Hotels.com misafir yorumu