2/10 Kötü
22 Kasım 2024
Run… run like the wind
Booked a 1 bedroom suite 3 weeks prior to my stay and was given a studio . No extra sofa bed, no table and chairs, not even a phone . Was told that since it’s an extended stay property my reservation room type not guaranteed…. Well that’s news to me. I told them I expect a refund for price difference . Tried to book different hotel but the area was booked ( my reservation was for 2 nights). The room was in terrible condition. See pics . No sleep all night long as the room next door were people that did nothing but smoke weed and perpetually locked themselves out resulting in pounding the glass doors to have their room mates let them in. My room was right next to the glass entrance doors. I felt very unsafe all night long . In morning I booked different hotel for my second night as I couldn’t wait to get out of there. The general manager was very apologetic but there was nothing they could do… they did however give me a full refund for both nights. I also spoke with someone at Hotels.com and advised them to drop this property from their list.
Patrizia
Patrizia, 2-gecelik aile seyahati
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