Was excited about staying at historic motel. We booked room 6 and I got directions wrong and unlocked basement door, fell a few steps in because I wasn’t paying attention. Thought I was having a bad dream in the night, but turns out people staying in room 7 came in late all juiced up and broke into my room. Now I will say it’s probably because hotel staff didn’t know much about how to affix door jam hardware seeing how it was held on by some 1/2 screws, and had been broke so many times there wasn’t any wood left in the door jam for screws to hang onto. Spoke with attendant that morning when I realized it wasn’t a dream and someone had actually pushed my door in, he told me he didn’t have time to fix the door jam, I told him we showed up 3 hours after check in time, was absolutely no excuse, and funny how he didn’t mention that to me when we checked in and paid for two nights. Requested refund and he totally began to flip out on me, I advised of Arizona’s hotel liability statute where the property has a duty to ensure guest safety and how easy it would be to prove negligence in this instance. Continued to holler and scream at me and when another lady suggested to refund for my second night, because obviously was not going to have my family stay here another night, he cussed her out and told her to stay out of it, I mean what kind of man talks to a woman like that? I will say after speaking to owner, he did refund my second night, thanks.
