Hilton Garden Inn Tallahassee Central

There was a long line to check in, and I waited at least 20 minutes before getting to the front of the line to be checked in. The Assistant General Manager told us there was 1 night reserved, when in fact I had 2 nights booked. After waiting for 10 more minutes for him to check our reservation, he said the website overbooked rooms and did not have our choice of room and was trying to take us out of a double queen room and put us in a king room, which does not work for us. He moved other people out of a double queen room to accommodate our reservation. Furthermore, once we were in our room, the refrigerator didn’t work, the phone didn’t work, and the bed was broken. I told the front desk person about these problems the same night we checked in but nothing was fixed during our stay. The hotel has trash and dirty plates lying around and smelled dingy. The morning staff was amazing and super helpful which is why I didn’t put all negative reviews, but we will not be returning to this hotel.

Hotel was exceptionally clean. Staff was courteous . Only negative was cable has no Spanish channels and as I had my elderly Mother stay in room for a Long period of time , it was a little disappointing cause she doesn’t speak English. Not sure if it’s Tallahassee in general or particularly the hotel or cable company hotel uses.

I was extremely pleased with my stay. Room was very clean, well appointed and beds were very comfortable. Great location. Had dinner at BJs Brew Pub right out front and it was great. Breakfast in the hotel was excellent to boot.

We were in Tallahassee for our daughter’s graduation from FSU. We enjoyed our stay, everyone was very nice. My only concern is the exhorbitant price during grad season. It’s wrong and tantamount to price-gouging.