2/10 Kötü
20 Nisan 2025
Room not so clean, pool out of service.
The room wasn't as clean as we expected to be. The window curtains were stained and had holes. No bat soap left by the sink and shower. The indoor pool was closed when we checked in making it an inconvenience. The scrambled eggs at breakfast were runny and the bananas were bruised. No apples were available, only oranges with no knives to peel them. When we tried to take the oranges back to the room for peeling one staff member yelled at my child for taking oranges back to our room.
The parking fee was totally unexpected, no one told us anything at check in. We had stayed at Marriott hotels before and the parking was complimentary with our stay.
Overall not a very good experience. Will NOT be booking another stay at this location.
Total regrets for this visit. Other Marriott hotels I have booked before have gone above and beyond with their customer service, not this location though.
Jennlliz
Jennlliz, 1-gecelik aile seyahati
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