PHENOMENAL!!! The two of us were attending a continuing education course at a nearby facility. We realize this true Hilton hotel was amongst approximately 20 within a close range. We were so blessed to have just happened on choosing this particular hotel, which was literally freshly built August 2024, we found out. Ambience was art deco and parking was free easy to access. All were welcoming. All areas were comfy, colorful, with elegant fashion. Everything was automated, accessible, and functional. The welcome by the night receptionist/concierge/helpful Laura was deeply appreciate given our tired, weary body and souls. The extra amenities, free water, accessible ice, and Eco friendly water system, and complementary breakfast, which was totally tasty and had cute amenities, such as freshly made hot pancakes on a first time seen conveyor belt was remarkable and memorable. The next morning we were greeted by Annette, who was a phenomenal hostess and the day Shift concierge/receptionist Kira, and manager Steven. Everybody was helpful and friendly, and we even got to see their interactions with other hotel customers which was equally welcoming and they were extremely kind and attentive. Although this hotel is not by any downtown Chicago like recreational activities, such as museums or plays,they do have a wonderful announcement board, which includes nearby activities, concerts, & the Southlake shopping mall which we visited. Therefore, we will be returning soon for leisure.
