In the heart of Sapporo, Mercure Hotel Sapporo offers a luxurious retreat near Odori Park. Enjoy dry cleaning services, stay active at the gym, and savor a meal at the restaurant. With in-room WiFi and multilingual staff on hand to assist you throughout your stay.
Mercure Sapporo offers a fantastic location, putting you just a 5-minute walk from Tanukikoji Shopping Street and Nijo Market. Guests can visit the fitness center for a workout or grab a bite to eat at Bordeaux, which serves French cuisine and is open for breakfast, lunch, and dinner. Also, Odori Park and Hokkaido University are just a 5-minute drive away. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: Hosui-Susukino Station is 2 minutes and Susukino Station is 3 minutes.
At a glance
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Hotel size
285 rooms
Arranged over 15 floors
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Arriving/Leaving
Check-in time starts at 3:00 PM
Express check-out available
Early check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:00 AM
Contactless check-out available
Late check-out subject to availability
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
Offsite parking nearby (JPY 2000 per night; discounts available)
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Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10 AM
Restaurant
Water dispenser
Traveling with children
Children stay free (see details)
What to do
Golfing nearby
Ski lessons nearby
Snowboarding nearby
Working away
Meeting rooms
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Fitness center
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Some profits reinvested in community and sustainability
Double-glazed windows
Uses some LED lighting
Comprehensive food waste policy
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Wheelchair accessible
Elevator
Room amenities
Be entertained
32-inch LCD TV
Satellite TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board (on request)
Sleep well
Soundproofed rooms
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Bidet
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Refrigerator
More
Housekeeping on request
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Water-efficient showers only
Special features
Dining
Bordeaux - This restaurant specializes in French cuisine and serves breakfast, lunch, dinner, and light fare.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3000 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs JPY 2000 per night (1640 ft away)
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Mercure Hotel Sapporo
Mercure Sapporo
Sapporo Mercure Hotel
Mercure Sapporo Hotel
Mercure Hotel Sapporo
Mercure Sapporo Sapporo
Mercure Sapporo Hotel Sapporo
Frequently asked questions
Does Mercure Sapporo offer free cancellation for a full refund?
Yes, Mercure Sapporo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Sapporo?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Sapporo?
No, unfortunately, but there's discounted parking nearby.
What are the check-in and check-out times at Mercure Sapporo?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
What is there to do at Mercure Sapporo and nearby?
Have fun with nearby winter activities like cross-country skiing, snowboarding, and snowshoeing, and in warmer months enjoy a round of golf at the nearby golf course. Mercure Sapporo also has a fitness center.
Are there restaurants at or near Mercure Sapporo?
Yes, Bordeaux offers French cuisine.
What's the area around Mercure Sapporo like?
Mercure Sapporo is a short 2-minute walk from Hosui-Susukino Station and 3 minutes' walk from Tanukikoji Shopping Street. Travelers say that the hotel is in a great location.
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Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Amenities
8.8
Staff & service
8.8
Property conditions & facilities
Guest review summary
What guests liked
The breakfast buffet offered a great variety and was very good with many food options. (29 reviews)
Airport shuttle access was convenient and easily accessible from the hotel. (6 reviews)
The hotel's gym was surprisingly good and a nice use during the stay. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Location
Service staff
Room
Restaurant
Breakfast
Metro station
Cleanliness
Bed
Family friendly
Value
Reviews
Verified
8/10 Very good
Jan 18, 2026
The hotel was clean with a very good breakfast, and housekeeping did a great job overall.
Gilbert
Gilbert, 3-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Great room and staff
Brittany
Brittany, 1-night trip
Verified
8/10 Very good
Oct 19, 2025
Friendly staff, great coffee in the lobby and fantastic location
Janice
Janice, 6-night trip
Verified
10/10 Exceptional
Jan 14, 2026
Staff was great and room was large and very clean. Higher floors offer great Mountain View’s
Brittany
Brittany, 1-night trip
Verified
8/10 Very good
Dec 17, 2025
Staffs are nice. Clean room just a little bit small, great location
Amy
Amy, 1-night trip
Verified
8/10 Very good
Apr 29, 2025
Ideal Hotel
Great location, very good rooms and very helpful staff!
We had a great stay.
Raymond Alphonse
Raymond Alphonse, 5-night trip
Verified
10/10 Exceptional
Feb 20, 2025
Great location, friendly staff
Betty Mendonca
Betty Mendonca, 2-night trip
Verified
10/10 Exceptional
Feb 10, 2026
Room was great! Great location! Excellent staff!
What else do you need? The only recommendation would be to ask people their next destination that way you can help everyone find the most efficient way to get their. Some of us suck at Japan 😂
joshua
joshua, 3-night trip
Verified
10/10 Exceptional
Nov 27, 2025
We had 5 nights at the hotel and everything was great! Compliments to the very helpful and responsive staff!!! They made our stay even more comfortable! This is our 2nd stay are Mercure.
Raymond Alphonse
Raymond Alphonse, 5-night trip
Verified
10/10 Exceptional
Oct 13, 2023
Super great location, good rates, nice hotel
Andrew
Andrew, 2-night trip
Verified
4/10 Fair
May 26, 2025
Good breakfast and services
laureen
laureen, 5-night trip
Verified
8/10 Very good
Aug 19, 2024
Nice location and reasonable accommodation
Naozumi
Naozumi, 2-night trip
Verified
10/10 Exceptional
Dec 20, 2024
A very good hotel
Good location, cleaned rooms, helpful staff
Xue Ying Brenda
Xue Ying Brenda, 4-night trip
Verified
10/10 Exceptional
Feb 27, 2025
Very good service and hospitality to hotel guests
Jerry
Jerry, 3-night trip
Verified
8/10 Very good
Mar 25, 2024
Great location.
Steven
Steven, 3-night trip
Verified
10/10 Exceptional
Dec 12, 2024
The Best hotel
It’s beautiful view and near shopping area , food shop and train stations
Atsawin
Atsawin, 5-night trip
Verified
10/10 Exceptional
Mar 4, 2024
very good hotel
It was ver nice
location, condition and overall things.
Verified traveler
2-night trip
Verified
10/10 Exceptional
Sep 2, 2025
Excellent staff. Everyone was kind, friendly and welcoming. Breakfast buffet was great with many food options. Hotel gym was standard, but a nice use during my vacation. Room was clean and super spacious. Overall great service.
Jonathan
Jonathan, 7-night trip
Verified
8/10 Very good
Dec 14, 2024
There's a lot of restaurants around the hotel , you can enjoy late night around the area
Wing Kan
Wing Kan, 1-night trip
Verified
10/10 Exceptional
Mar 3, 2025
Smooth check in. Friendly staff, clean bed, walkable to everything.
Kanthat
Kanthat, 2-night trip
Verified
10/10 Exceptional
Mar 24, 2024
A very nice hotel. Staff was helpful and facilities were good. Great area to walk around and explore.
Benjamin
Benjamin, 3-night trip
Verified
10/10 Exceptional
Dec 18, 2024
This hotel is located at a convenient location with many eateries around. Breakfast was good. Comfortable bed.
MAY KEE
MAY KEE, 2-night trip
Verified
10/10 Exceptional
Oct 11, 2025
An excellent hotel in the heart of Susukino. There are two subway stations close by, each within a 5min walking distance. There are plenty of dining options and shops and shōtengai close by. The staff were extremely friendly and helpful. The hotel lobby also had an espresso machine for the guests that need a shot or boost after a long day. Overall, my family and I would definitely be back the next time we visit Sapporo.
Ark
Ark, 5-night trip
Verified
8/10 Very good
Mar 22, 2024
Centrally located & Comfortable stay
Easy check in/check out. Friendly & helpful receptionist. Great location near all eateries, shops & sights!
Verified traveler
2-night trip
Verified
8/10 Very good
Jun 29, 2025
Size of room is good, may be better if there’s more storage space, overall in terms of location and convenience is great