SpringHill Suites by Marriott Quakertown

Unhappy repeat guest

Had paid for 3 nights but due to hurricane coming in the direction we would be driving we left a day early. I asked if I could get refunded or receive credit for the night we would not be staying and was told the manager would call me. I never got a call and when I checked my credit card transactions the card I gave for incidentals was charged for two nights! I had to call and explain that I already paid for three nights on another credit card. I finally got reimbursed today for the 2 night charge but never did receive reimbursement or credit for the night I didn’t stay…nor did the manager ever call me.

3 gece aile seyahati, 19 Ağu 2021

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It’s okay but...

Our stay was okay. Room is clean and neat, however, there was annoying sound in the bathroom that really bothered our sleep during the night. Jacuzzi pool was not working and breakfast was not good, very limited choices and was not what we expected.

Aubrey Ann, 1 gece aile seyahati, 16 Ağu 2021

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Clean hotel.

Very clean hotel. The room smelled good. Staff was very friendly and helpful. Breakfast was okay. It's truly continental. But it was still good. 2nd time here and we will stay here again when we're in the area.

Tinamarie, 8 gece aile seyahati, 1 Ağu 2021

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Property is beautiful

1 gece romantik seyahat, 23 Tem 2021

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The room was clean

2 gece aile seyahati, 9 Tem 2021

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Perfect location!

1 gece aile seyahati, 5 Tem 2021

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I have stayed here many times when I have returned to see friends or family. This was true pre-pandemic, during last summer and fall, and now twice in the pseudo-post pandemic period. The landscaping is not in good shape right now, with many weeds, probably because of a shortage of contract workers, so that is understandable. What is not understandable is not properly addressing a complaint registered with staff at reception that the toilet in my room was not flushing fully and that I worried that it could be come truly clogged and overflow. When I came back from seeing family that day, I could tell that somebody had checked the toilet, but the problem was not fixed. The problem was definitely fixed when I again told somebody at reception (different person than the day before) that if the toilet wasn't completely fixed by the time I came back that day, I was owed a transfer to another equivalent room. The toilet was finally flushing properly when I returned that evening.

4 gece seyahat, 16 Haz 2021

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HVAC system ( eco friendly is motion activated and room temp settings were too uncomfortable( warm).

Charles, 1 gece seyahat, 5 Haz 2021

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i have stayed here a bunch and its close to all of the places i need it to be. Its also very clean and the staff are friendly.

2 gece seyahat, 23 May 2021

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The staff is very friendly. The room was mostly clean, but there was crusted food on the tray on the ottoman and a grease stain on the coverlet. I think the housekeeping staff might be overworked, or else they are having trouble finding employees, because the housekeeper I spoke briefly with seemed overwhelmed and exhausted.

1 gece iş seyahati, 3 May 2021

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