Didn’t pay until we arrived, but when asked about aarp, or veterans discount, was told I had to do that when booking. There were no pillows for person on couch, but when the desk was called, we had to go down and get them. ( after walking all day at six flags, this was very inconvenient). The room was said to be handicapped accessible but that, evidently, is just having a wall bar in the shower. The toilet was so low, we had to help my husband to get up off of it.