Mama Shelter Prague

Overall the hotel was ok and good however one of female receptionist wasn’t good. I thought the reception personal was there to help guests how are staying in the hotel, instead that person wasn’t helping she was rejecting our need of help, we were needed change of coin to buy public transportation tickets so we take traim, and there is tickets machine near the front of entrance which only take coins so we ask for change to receptionist, but she was telling me she only can change 100 koruna, however we need 200 to be change which is only 10 coins 5 each. She told us she only can change 100koruna while she was filling up 20 koruna coins with couple of bags of coins. Which made me feel bad because I could see lots coins in front of me and she is telling me that, she is short of change. Her one bad action made my 6 nights stay at hotel experience bad.

Nice location a little out of town but well connected by tram and still close enough to walk. Well-decorated lobby and bar, modern re-fit to an older hotel. Rooms a little on the small side compared to other Mama Shelters I've stayed in in the past but still a great choice for a short visit.

Room was far too warm, making it difficult to be comfortable or sleep. Temperature would never get down to settings on thermostat and reception said nothing could be done.

Loved the hotel and the restaurant was excellent also. Great location for trans and busses to the major sites.

Absolutely amazing hotel with great artwork and the best breakfast ever!