AC was on when we arrived. We left it as it was and went to dinner "off property as there was dinner was being not being served that night. Check in at 3:00 to 3:30. Nice Room, though older, with a balcony. We went here to relax before having to check in the next morning at 5:30 AM for cardiac surgery. I thought it would be restful before such serious surgery. When we returned the AC was not working, so we looked as we didn't touch the AC before leaving. A sign noted we would lose the AC if we put it below 72, but we didn't do this. The AC was off all night, no numbers to call to fix it, so even though I had to take a shower, surgical type, at night, and then the next morning before leaving, I was in dire need of another shower, as I spent the night trying to sleep in the heat. I did not go to sleep before 3:00 and had to get up to take a shower to be at the hospital at 5:30. The shower is dangerous, no grab bars, but very high sides to step over to get out, no elevators & the stairs are so steep it is scary. Beautiful view but horrible because by the time I was prepped for surgery they decided to reschedule it as I was not in great condition. No good directions to get into the right place, woman greeting us was nice but she informed us that there was no dinner until the next night. I am absolutely shocked, because this place had a good reputation when I lived in Orange Park, the view is beautiful but the stay was horrible and it messed up my cardiac surgery. Refund?