This is my fourth time staying on this location, it is convenient and the location is great, easy access and Maria Camila and Fran in the front desk are amazing, also the crew in the restaurant that prepare breakfast are great and hard workers!!
Since my first stay I sadly have seen a steady decline on the cleanliness and condition of the facilities ( the handles of the showers lose, missing reading light and replaced with a metal plate, wall around and behind sink dirty and also the a/c not working, I got explained that it was being renovated after it got vandalized but it should be communicate to guests before they arrive to check-in) I also would recommend an eco-friendly option for the towels (if replacement not needed leave it hanging, if needed leave it on the floor, it would save a lot of money to the hotel and would make guests more aware of their impact).
With that said, and because of the amazing people working in this hotel I would stay here again, hope this review gets read on good faith and the concerns get address appropiately.
