2/10 Kötü
19 Temmuz 2025
Unfriendly and dirty
We booked two rooms and upon check-in were given rooms on different floors after being told they had no other rooms available. Staff was unhelpful and didn’t say much and not very responsive to questions. In our room the linen was really dirty and the beds were not made up. The linen had several yellow stains on 2 out of 3 of the beds and the bed sheets were not tucked in, it looked like the linen had not been changed. When I spoke to the reception they offered no apologies and begrudgingly just gave me a new room key. The new room was on the same floor as the other room in our booking, yet they choose to seperate our two rooms when checking in. The reception didn’t sound surprise when I complained about the beds not being made up and dirty.
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