4/10 İdare Eder
2 Mart 2025
Not great at all!!!
Where to start! I would hazard a guess that most of the positive reviews here are made by the owners/ staff etc. this was the poorest 3 star we stayed at when visiting Switzerland. This is a very confused hotel. The castle part is full of random items from old to new. The room was beyond basic and old. A 1970’s bathroom, ad hoc tables, wardrobes. An outdoor balcony but no seat. Random pillow stuffed in corners of the room. No tv from the bed! No amenities bar water. No safe, kettle making facilities, nothing at all! We had to laugh when walking in otherwise we’d have cried . They seem to be trying with the spa (despite there being a there not 6 mins walk away). A restaurant (local cuisine and Indian) backing the confused. A restaurant that managed to give a very basic breakfast where you have to figure out the toasting machine and egg boiler yourself. The scrambled egg was swarm, old and cold as was the other what was supposed to be warm items. Reception service was mostly poor. They only told us of a local discount pass a day into us staying! One that would have helped save us money! No mention of a festival happening in the town during our stay. Just generally not a great experience and we would definitely not return. All aspect of the service and amenities arent quite cutting it so I would suggest they pick and concentrate on improving one area. . This is a hotel that would get ripped apart and yet really benefit from an Alex Polizzi visit.
Chris
Chris, 2 gecelik seyahat
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