2/10 Kötü
6 Mayıs 2025
JC
We stayed from April 26th to April 28th. We found no hot water for us to shower. When we called the front desk, they told them it was all booked and they did not have any other room for us. My husband asked for the refund and the manager promised us that they will refund us but we need to call Hotels. com since we booked the hotel through it. We called the hotels.com and they emailed and called the manager but no response until now. I checked the reviews and some people had the same situation like us. The staff told us that they always have the same or in that room. Please be careful when you decide to book this hotel. The room may not have hot water.
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