The staff is superb, friendly, accommodating, and helpful for a non-Chinese speaker. They had advice on how to use the subway, pointing to a stop less than two blocks away. The room was modern and clean, if a little spartan. Ambient noise from throughout the hotel can be a bit of an annoyance (heel strikes, talking, etc.), but this was a minor inconvenience and the value of the room was worth it. I would stay here again.