DoubleTree by Hilton New York City - Chelsea

Relatively convenient location within walking distance to East and West sides. Friendly front desk.

I loved my time at Chelsea the house keeping was flexible and it was very clean

This is a great hotel for the location. They make use of every square inch. For those familiar with the size restrictions a city central hotel might face, the accommodations come as no surprise. I actually found the room to be larger than I expected! There are only two elevators, and one was being repaired when we arrived. This caused quite a bit of delay for anyone trying to go up or down during the few hours the repairs were happening. The staff was super apologetic, and helpful, and also provided some extra points for the inconvenience. I appreciated the extra effort - I know it isn't their fault the elevator needed repairs, so their kindness and support we especially nice. They offered water and warm cookies at check in, the water pressure and temperature were great, and I had plenty to room to spread out both in the room and the bed. The only complaint I have - the tv remote. it couldn't seem to connect to the tv, even when i was standing right in front of it! Eventually I gave up and just used my laptop.

Great location, near subway and easily walk to many great spots

The hotel was okay. Expensive for what we got. The location of the hotel was very good-less than 0.5mi from NY Penn Station,less than a mile from Times Square,Empire State Building and few other attractions. The room needs some updating-very small for what we paid,kinda old, the iron table was broken and iron box fell almost on me when ironing, the iron box had some burnt stuff on it, asked for a replacement they got us the table alone. They should see the conditions of the equipments before they give the room to a guest. Other than that it was okay.